Sun Enterprise 450 Server
 

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Goal

Solution

Oracle Confidential INTERNAL - Do not distribute to customer (OracleConfidential).
Reason: FRU CAP

Applies to:

Goal

450 NVRAM Replacement

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)

SE450 product knowledge/training to be qualified as Oracle service personel.

TIME ESTIMATE: 45 minutes

TASK COMPLEXITY: 1

FIELD ENGINEER INSTRUCTIONS

PROBLEM OVERVIEW: NVRAM Module Failure

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

The customer should conduct an orderly software system shutdown. Then power down the system and disconnect the Power Cord. Then Position the System for Service, Remove the System Cover, Avoid Electrostatic Discharge and Remove the Removable Media Assembly (RMA).

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

1) Remove a NVRAM Module

1. Locate the NVRAM module on the main logic board.

2. Pull out the NVRAM module. Hold the NVRAM module by the tabs at both ends and firmly pull it toward you to lift the entire package off the board.

3. Place the NVRAM module on an antistatic mat.

2) Install a NVRAM Module

1. Insert the NVRAM module into its socket on the main logic board. The carrier is keyed so that the NVRAM module can be installed only one way.

2. Push down on the NVRAM module until it sits firmly in the socket.

OBTAIN CUSTOMER ACCEPTANCE
WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:
Restart software applications per applicable administration guides to resume system operation.

PARTS NOTE:

For more detail, refer to http://support.us.oracle.com/handbook_internal/Devices/IDPROM/IDPROM_Parts.html

REFERENCE INFORMATION:

Refer to contents of corresponding product in System Handbook.

http://docs.oracle.com/cd/E19088-01/450.srvr/805-0429-10/805-0429-10.pdf

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