Sun Enterprise 450 Server
 

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In this Document

Goal

Solution

Oracle Confidential INTERNAL - Do not distribute to customer (OracleConfidential).
Reason: FRU CAP

Applies to:

Goal

450 HBA Card Replacement

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)

SE450 product knowledge/training to be qualified as Oracle service personel.

TIME ESTIMATE: 45 minutes

TASK COMPLEXITY: 1

FIELD ENGINEER INSTRUCTIONS

PROBLEM OVERVIEW: HBA Card Failure

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

The customer should conduct an orderly software system shutdown. Then power down the system and disconnect the Power Cord. Then Position the System for Service, Remove the System Cover, Avoid Electrostatic Discharge and Remove the Removable Media Assembly (RMA).

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

1) Remove a HBA Card

1. Disconnect all external cables from the faceplate of the PCI card.

2. Disconnect all cables connected to the internal connectors of the PCI card.

3. Remove the Phillips screw that secures the faceplate of the PCI card to the rear panel of the system.

4. Pull the PCI card all the way out of the slot.

5. Place the PCI card on an antistatic mat.

6. If you are not replacing the PCI card immediately, install a PCI filler panel.

2) Install a HBA Card

1. If you are installing a new PCI card, remove the filler panel. Otherwise, go to step 2.

a. Remove the Phillips screw that secures the PCI filler panel to the rear panel.

b. Pull out the filler panel.

2. Insert the PCI card into the appropriate slot on the main logic board.

To install a PCI long card:

a. Insert the left side of the PCI card into the appropriate opening on the rear panel. At the same time, insert the right side of the card into the corresponding groove on the CPU cage.

b. Push the card into the slot on the main logic board.

To install a PCI short card,

a. Align the left side of the card with the appropriate opening on the rear panel.

b. Push the card into the corresponding slot on the main logic board.

3. Secure the PCI card faceplate to the rear panel with the Phillips screw.

4. If necessary, connect any internal cables to the PCI card's internal connectors.

5. If necessary, connect any external cables to the PCI card.

OBTAIN CUSTOMER ACCEPTANCE
WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:
Restart software applications per applicable administration guides to resume system operation.

PARTS NOTE:

For more detail, refer to http://support.us.oracle.com/handbook_internal/Systems/E450/components.html

REFERENCE INFORMATION:

Refer to contents of corresponding product in System Handbook.

http://docs.oracle.com/cd/E19088-01/450.srvr/805-0429-10/805-0429-10.pdf

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