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PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: SPARC-CAP VCAP
 

In this Document

Goal

Solution

References

Oracle Confidential PARTNER - Available to partners (SUN).
Reason: FRU CAP

Applies to:

Goal

How to remove and replace a Starcat System Controller - Center Plane Support Board Carrier Plat

Solution

CAP PROBLEM OVERVIEW: System Controller - Center Plane Support Board Carrier Plate Failure

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:

Starcat Training

TASK COMPLEXITY: 4

TIME ESTIMATE: 180 minutes

DELIVERY REQUIREMENT:

Immediate

FIELD ENGINEER INSTRUCTIONS

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

N/A

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

Note: Before shutting down and replacing an SC make sure that clock from the other SC to all components is in a good state. To check this run "showboards -c" command for SMS 1.4 and later. ( See Document ID: 1006413.1 - Check clock status before replacement of System controller for more information )

Note: FAB# 1000668.1 (The thermal utility should be run if a Centerplane or Center Plane Support Board is replaced on the Sun Fire 12K/15K/E20K/E25K)

For this replacement we use two procedures together from service manual:

1) Center plane Support Board Replacement Procedures

2) Carrier Plate Replacement for Standard Configuration


OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

Check SC failover status

PARTS NOTE:

N/A

REFERENCE INFORMATION:
Service Manual: http://download.oracle.com/docs/cd/E19065-01/servers.e25k/index.html

References

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