Sun Storage J4400 Array
 

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In this Document

Goal

Solution

Oracle Confidential PARTNER - Available to partners (SUN).
Reason: FRU CAP

Applies to:

Goal

How To Replace the J4400 Array Mini SAS Cable.

Solution

DISPATCH INSTRUCTIONS
   WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED?:
Familiarity with J4400

   TIME ESTIMATE: 30 minutes

   TASK COMPLEXITY: 1

FIELD ENGINEER INSTRUCTIONS

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

The CAM host available for reference and access to the CAM Service Advisor.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

NOTE: If ASR is enabled, it should be deactivated temporarily before servicing the equipment so that additional unnecessary Service Requests are not created.

DEACTIVATING ASR WITH CAM 6.10: ASR is automatically deactivated when you select "Reserve the tray for maintenance" in Service Advisor, and it is reactivated when you select "Release the tray from maintenance" in Service Advisor.

DEACTIVATING ASR WITH CAM 6.9 OR EARLIER: Before proceeding with the part replacement:

1. Log into CAM.
2. Go to "Storage Systems" -> [your arrayname] -> "Administration" -> "Array Health Monitoring".
3. Uncheck the box "Enable ASR for this array" under the section "Monitoring for This Array". If the box is already unchecked, there is no action required. Remember the status however, as it will matter in step 3 of REACTIVATING ASR WITH CAM 6.9 OR EARLIER below.
4. Click on "Save" if you have unchecked the box in step 3 above.

Connecting the Host or SIM Link In Connector to the Data and Management Host

1. Locate the Host or SIM Link In (SIM 0) connector at the back of the tray (Tray 0).
2. Connect the SAS Host or SIM Link In connector to a SAS port on the data host.


Connecting to another J4400/J4200:

1. Locate the SIM Link Out port on the tray (Tray 0) attached to the data host.
2. Locate the Host or SIM Link In port of the second tray (Tray 1).
3. Cable these two trays together with the provided mini-SAS cable.

Disconnecting:

1. Grasp the metal body of the connector with one hand, and use your other hand to firmly grasp and pull the tab.
2. Pull the tab gently toward the connector body, and, then with your other hand, extract the connector from the bulkhead. Do not twist the tab or pull it in any direction other than parallel with the connector body. If the tab breaks, use a small sharp object (such as a fine-tipped screwdriver) to lift the metal spring at the top of the connector shell to unlatch it

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

REACTIVATING ASR with CAM 6.10: ASR is automatically deactivated when you select "Reserve the tray for maintenance" in Service Advisor, and it is reactivated when you select "Release the tray from maintenance" in Service Advisor. If ASR was not enabled before beginning this procedure, selecting "Release the tray from maintenance" will not activate it.

REACTIVATING ASR WITH CAM 6.9 OR EARLIER: After proceeding with the part replacement:

1. Log into CAM.
2. Go to "Storage Systems" -> [your arrayname] -> "Administration" -> "Array Health Monitoring".
3. Check the box "Enable ASR for this array" under the section "Monitoring for This Array". Do this ONLY if you unchecked the box in step 3 of DEACTIVATING ASR WITH CAM 6.9 OR EARLIER. If you found the box was unchecked, leave it unchecked now.
4. Click on "Save" if you have checked the box to reactivate ASR.

PARTS NOTE:
The mini-SAS cable for the host is not shipped automatically with the J4200/J4400 arrays; you must order or otherwise obtain an appropriate mini-SAS cable for site.

REFERENCE INFORMATION:
http://download.oracle.com/docs/cd/E19928-01/

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