Sun Fire E25K Server
 
Sun Fire 15K Server
 
Sun Fire 12K Server
 
Sun Fire E20K Server
 

PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: SPARC-CAP VCAP
 

In this Document

Goal

Solution

References

Oracle Confidential INTERNAL - Do not distribute to customer (OracleConfidential).
Reason: FRU CAP

Applies to:

Goal

How to remove and replace a Starcat Memory DIMM
********************************************************************************
To report errors or request improvements on this procedure,
please go to http://support.us.oracle.com and put a comment on Doc ID: 1308638.1
********************************************************************************

Solution

CAP PROBLEM OVERVIEW: DIMM failure

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:
Starcat Trained. Knowledge of SMS commands.

TIME ESTIMATE: 60 minutes

TASK COMPLEXITY: 2

FIELD ENGINEER INSTRUCTIONS

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

N/A

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

Memory replacement when domain is runnning
1) Dynamic Reconfiguration or cfgadm notes.
It is possible to utilize Dynamic Reconfiguration (DR) using cfgadm & rcfgadm command for the dimm replacement.
See Document 1018756.1: Dynamic Reconfiguration (DR) Cheat Sheets for command examples and Document 1010363.1: Dynamic Reconfiguration. Jump to point number 2 below.


Cold Memory Replacement 
1) Where DR can not be used to replace the DIMM, the domain will be required to be shut down for the service.
Use the command setkeyswitch -d <#> standby/off  to shut down the domain and power off the components. Following the DIMM replacement, the domain can be brought back up via the command setkeyswitch -d <#> on.

2) Remove the system board once it is offline & place it on a antistatic matt, remember to wear the antistatic band before removing the system board & replacing the dimm.
3) Locate the faulty dimm on the system board & swap it with the good dimm.
4) Consider executing "level 96" POST diagnostics on the replaced system board or domain.

This increased level of POST diagnostics best validates the sanity of the new parts.  In order to execute this level of post use the command
15k:sms-svc:1> setkeyswitch -d X -l 96 on
For Procedures to set up a test domain with just a single slot 0 board See document 1007568.1: Testing a single slot 0 board with no slot 1 board in a domain

5) Following the physical replacement of the DIMM & post test, using showchs -b to verify that there are no further "Faulty" CHS status.

6) Ensure there are no residual FMA errors on domain reboot ( See docid 1009467.1).

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

N/A

PARTS NOTE:

N/A

REFERENCE INFORMATION:
Service Manual: http://download.oracle.com/docs/cd/E19065-01/servers.e25k/index.html

References

This solution has no attachment