| Asset ID: |
1-71-1307898.1 |
| Update Date: | 2017-11-30 |
| Keywords: | |
Solution Type
Technical Instruction Sure
Solution
1307898.1
:
How to Replace a Sun Enterpris 420R CD ROM unit:ATR:1364:1
| Related Items |
- Sun Enterprise 420R Server
|
| Related Categories |
- PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: SPARC-CAP VCAP
|
In this Document
Oracle Confidential INTERNAL - Do not distribute to customer (OracleConfidential).
Reason: FRU CAP
Applies to:
Sun Enterprise 420R Server - Version Not Applicable and later
Information in this document applies to any platform.
Goal
How to replace a 420R CD ROM unit:
Solution
DISPATCH INSTRUCTIONS
WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
SE450 product knowledge/training to be qualified as Oracle service personel.
TIME ESTIMATE: 40 minutes
TASK COMPLEXITY: 1
FIELD ENGINEER INSTRUCTIONS
PROBLEM OVERVIEW:
CD-ROM Failure
WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :
The customer should conduct an orderly software system shutdown. Then power down the system and disconnect the Power Cord. Then Position the System for Service, Remove the System Cover, Avoid Electrostatic Discharge and Remove the Removable Media Assembly (RMA).
WHAT ACTION DOES THE ENGINEER NEED TO TAKE:
1) Remove a CD-ROM Drive
1. Remove the four screws securing the drive to the removable media assembly.
2. Slide the drive out from the front of its bay in the removable media assembly.
3. Place the drive on an antistatic mat.
2) Install a CD-ROM Drive
1. If necessary, remove the plastic filler panel from the removable media assembly plastic cover.
2. If you are replacing a defective drive, make sure that the jumper settings on the new drive match the settings on the old drive.
3. Slide the CD-ROM or tape drive into its drive bay.
4. Insert and tighten the four flat-head Phillips screws that secure the drive in its bay.
OBTAIN CUSTOMER ACCEPTANCE:
WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:
Restart software applications per applicable administration guides to resume system operation.
PARTS NOTE:
https://mosemp.us.oracle.com/handbook_internal/Systems/E420R/components.html
REFERENCE INFORMATION:
http://download.oracle.com/docs/cd/E19088-01/420r.srvr/806-1080-10/806-1080-10.pdf
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