How to Replace a T5120/T5220 System Board:ATR:1289:2

Asset ID:	1-71-1307877.1
Update Date:	2018-05-16
Keywords:

Solution Type Technical Instruction Sure

Solution 1307877.1 : How to Replace a T5120/T5220 System Board:ATR:1289:2

Applies to:

Sun SPARC Enterprise T5120 Server - Version Not Applicable and later
Sun SPARC Enterprise T5220 Server - Version Not Applicable and later
Information in this document applies to any platform.

Goal

How to remove and replace a T5120/T5220 System Board

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To report errors or request improvements on this procedure,
please go to http://support.us.oracle.com and put a comment on Doc ID: 1307877.1
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Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)

T5120/5220 Product Experience or Training

TASK COMPLEXITY: 2

TIME ESTIMATE: 170 Minutes

FIELD ENGINEER INSTRUCTIONS

PROBLEM OVERVIEW: Defective system board

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

A data backup is not a pre-requisite but is a wise precaution.
System needs to be shutdown by customer

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

NOTE: When replacing the MB part number 540-7968 (1.2 Ghz) use any of these part numbers: 540-7765 (1.2GHz) or 541-2150 (1.2GHz). If none of the above parts are available, please proceed and replace any of the 1.2 Ghz - 8 Core motherboards with any of the 1.4 Ghz - 8 Core Motherboards listed here: 540-7766, 540-7969, 541-2155. Please contact TSC if you have any concerns about the substitution.

Follow procedure specified in the T5120 and T5220 service manual to replace the Motherboard Assy:

http://download.oracle.com/docs/cd/E19839-01/ , "Servicing the Motherboard Assembly"

NOTE: When replacing motherboard or service processor in LDOM environment, follow the steps and guidelines in Document 1019720.1 to prevent loss of LDOM configuration data and to recover LDOM configuration after replacement.

After replacing the RAID controller (system board), any existing HW RAID volumes (and member disks) may not be seen and need to be re-activated. If the Disk Volumes (including boot volume/disk) become inaccessible, consult: Unable to see a pre-existing RAID volume on Sun Fire[TM] T1000/T2000 Sun Sparc Enterprise T5120/T5140/T5220/T5240/T5440 (Doc ID 1009723.1)

OBTAIN CUSTOMER ACCEPTANCE
NOTE: To verify the functionality of the system:

1. Run the Solaris "fmadm faulty" and/or SP/ILOM "show faulty" command (run "showfaults -v" command if only ALOM is supported ) to verify that the fault has been cleared.
2. Perform one of the following tasks based on your verification results:
* If the previous steps did not clear the fault, refer to doc 1004229.1 for information about the tools and methods you can use to diagnose and clear component faults.
* If the previous steps indicate that no faults have been detected, then the component has been replaced successfully. No further action is required

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

n/a

PARTS NOTE:
T5120: https://support.oracle.com/handbook_partner/Systems/SE_T5120/components.html

T5220: https://support.oracle.com/handbook_partner/Systems/SE_T5220/components.html

REFERENCE INFORMATION:
Sun SPARC Enterprise T5120 and T5220 Servers Service Manual

References

<NOTE:1007050.1> - How to Reset ILOM Root Password on T5120/T5220/T5140/T5240 [Video]
<NOTE:1609147.1> - How to recover from lost ILOM 3.0 password on T3/T4/T5/T7, T5x20, T5x40 Servers
<NOTE:1010457.1> - How to bypass and reset the ALOM password on the V125/V210/V215/V240/V245/V250/V440/V445 and Netra 210/240/440 Servers

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