Sun Enterprise 420R Server
 

PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: SPARC-CAP VCAP
 

In this Document

Goal

Solution

Oracle Confidential PARTNER - Available to partners (SUN).
Reason: FRU CAP

Applies to:

Goal

How to replace a 420R Memory Riser Board

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)

420R product knowledge/training to be qualified as Oracle service personel.

TIME ESTIMATE: 50 minutes

TASK COMPLEXITY: 1

FIELD ENGINEER INSTRUCTIONS

PROBLEM OVERVIEW:

Memory Riser Card Failure

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

The customer should conduct an orderly software system shutdown. Then power down the system and disconnect the Power Cord. Then Position the System for Service, Remove the System Cover, Avoid Electrostatic Discharge and Remove the DC-to-DC Converter.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

1) Remove the Memory Riser Assembly

1. Using a Phillips #2 screwdriver, loosen the screws on the memory riser assembly.
2. Lift the memory riser assembly straight up and out of the system.
3. Place the memory riser assembly on an antistatic mat.

2) Replace the Memory Riser Assembly

1. Position the memory riser assembly on the main logic board connectors.
2. Ease the memory riser assembly into the main logic board socket.
3. Using your fingers, tighten the thumbscrews simultaneously on the memory riser assembly.
4. Finish tightening the thumbscrews on the memory riser assembly.

OBTAIN CUSTOMER ACCEPTANCE
WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:
Restart software applications per applicable administration guides to resume system operation.

PARTS NOTE:

https://support.oracle.com/handbook_partner/Systems/E420R/components.html

REFERENCE INFORMATION:
http://download.oracle.com/docs/cd/E19088-01/420r.srvr/806-1080-10/806-1080-10.pdf

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