| Asset ID: |
1-71-1307843.1 |
| Update Date: | 2017-11-30 |
| Keywords: | |
Solution Type
Technical Instruction Sure
Solution
1307843.1
:
How to Remove and Replace a Sun Enterprise 420R HBA Card:ATR:1354:1
| Related Items |
- Sun Enterprise 420R Server
|
| Related Categories |
- PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: SPARC-CAP VCAP
|
In this Document
Oracle Confidential PARTNER - Available to partners (SUN).
Reason: FRU CAP
Applies to:
Sun Enterprise 420R Server - Version Not Applicable and later
Information in this document applies to any platform.
Goal
How to replace a 420R HBA Card
Solution
DISPATCH INSTRUCTIONS
WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
420R product knowledge/training to be qualified as Oracle service personal.
TIME ESTIMATE: 45 minutes
TASK COMPLEXITY: 1
FIELD ENGINEER INSTRUCTIONS
PROBLEM OVERVIEW:
Faulty Storage HBA (Host Bus Adapter Card) / PCI card.
WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :
For Systems product:
Cold Part swap system down -
A data backup is not a pre-requisite but is a wise precaution.
The customer should conduct an orderly software system shutdown.
Then power down the system and disconnect the Power Cord.
WHAT ACTION DOES THE ENGINEER NEED TO TAKE:
Follow standard ESD procedures to avoid Electrostatic Discharge
1. Ensure the server is powered off.
2. Ensure that the server is properly grounded.
3. Remove top cover
4. Identify the PCI Slot
5. If there are Cables to be removed, label the cables and disconnect
6. Pull the HBA/PCI card from its slot.
7. Locate the replacement HBA/PCI card in the appropriate slot, press it firmly into the connector and screw it.
8. Refit cover.
9. Plug the Cables back into the right Port.
10. Ensure that system powers on and passes POST diagnostics. If applicable, ask the customer
to verify proper system operation. If some cirumstance occurs that results in the system being
in a state that is degraded from that of before the repair, and it cannot be easily remedied,
please contact the support center for futher diagnosis.
OBTAIN CUSTOMER ACCEPTANCE
WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:
The System administrator needs to verify functionality of system.
The System administrator should verify if configuration changes relative to the SAN Switch or Storage System are required with the replacement of the HBA.
PARTS NOTE:
https://support.oracle.com/handbook_partner/Systems/E420R/components.html
PCI Slot Numbering
SLOT BUS DEVICE TREE
4 B pci@1f,4000/*@5,*
3 B pci@1f,4000/*@2,*
2 B pci@1f,4000/*@4,*
1 A pci@1f,2000/*@1,*
REFERENCE INFORMATION:
http://download.oracle.com/docs/cd/E19088-01/420r.srvr/806-1080-10/806-1080-10.pdf
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