Sun Enterprise 420R Server
 
Sun Enterprise 220R Server
 

PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: SPARC-CAP VCAP
 

In this Document

Goal

Solution

Oracle Confidential PARTNER - Available to partners (SUN).
Reason: FRU CAP

Applies to:

Goal

How to replace a 220R and 420R Disk

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Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED:(IS A SITE ENGINEER AVAILABLE?)

420R Product Training or Experience

TIME ESTIMATE: 30 minutes

TASK COMPLEXITY: 1

FIELD ENGINEER INSTRUCTIONS

PROBLEM OVERVIEW:  Disk fault

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

The system's disk "hot-plug" feature lets you remove a disk drive without shutting down the operating system or turning off the system power. Then operating system should be configured by the customer such that the disk drive is free for replacement. e.g. The disk may be part of Solaris Volume Manager, Veritas Volume Manager, mounted file-system, raw partitions, etc. A data backup may be required to restore data onto a replaced disk depending on situation and customer demand.

The hot-plug removal procedure involves software commands for preparing the system prior to removing the disk drive. See the Sun Enterprise 220R or 420R Server Owner’s Guide.

220R: http://docs.oracle.com/cd/E19088-01/220r.srvr/806-1079-10/806-1079-10.pdf

420R: http://docs.oracle.com/cd/E19088-01/420r.srvr/806-1078-10/806-1078-10.pdf

NOTE: You can use the following table to associate internal disk slot numbers with the logical and physical device names for each disk drive.

Disk Slot Number Logical Device Name Physical Device Name
Slot 0                 c0t0d0                        /devices/pci@1f,4000/scsi@3/sd@0,0
Slot 1                 c0t1d0                       /devices/pci@1f,4000/scsi@3/sd@1,0

WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE:

Follow standard ESD procedures to avoid Electrostatic Discharge

How to Remove a Disk Drive:

1. Prepare the system for disk removal.

- The hot-plug removal procedure involves software commands for preparing the system prior to removing the disk drive. See the Sun Enterprise 220R or 420R Server Owner’s Guide. (links above)

2. If you are not hot-plugging the disk drive, halt the operating system and turn off the system power.

3. Unlock the front doors and swing them open.

4. Identify the disk drive to be removed and note the bay in which it is installed.

5. Push the disk drive latch to the right to release the disk drive handle.

6. Swing the handle away from the drive until you feel the drive connector disengage from the backplane.

7. Holding the disk drive by the handle, slide it out of the drive bay.

8. Place the disk drive on an antistatic mat.

How to Install a Disk Drive:

1. Prepare the system to receive the new disk drive.

- The hot-plug removal procedure involves software commands for preparing the system prior to installing the disk drive. See the Sun Enterprise 220R or 420R Server Owner’s Guide. (links above)

2. If you are not hot-plugging the disk drive, halt the operating system and turn off system power.

3. Push the disk drive latch to the right to release the disk drive handle.

4. Align the disk drive to its drive bay.

Note – If you are reinstalling a drive that you previously removed, be sure to reinstall the drive in the same bay from which it was removed.

5. Holding the drive by its handle, fit the drive into the guide rails at the left and right of the drive bay.

6. Slide the drive into the bay until it lightly contacts the backplane.

7. Press carefully on the center of the drive and watch as the handle begins to close.

 - The drive handle begins to close as the drive engages its backplane connector.

8. Press the handle firmly toward the drive until the latch closes, securing the drive in the bay.

9. Close and lock the system doors.

 - Turn the keyswitch to the Locked position. This locks the system front doors, preventing access to the power supply(s) and to the disk drive(s).

10. If you are performing a hot-plug installation, complete the software part of the installation procedure.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE FE/CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

Reconfigure disk as previously configured. e.g. Part of raid set or mounted file-system or raw partition or other.

PARTS NOTE:

220R: https://support.oracle.com/handbook_partner/Systems/E220R/components.html

420R: https://support.oracle.com/handbook_partner/Systems/E420R/components.html

REFERENCE INFORMATION:

420R Service Manual:

http://docs.oracle.com/cd/E19088-01/420r.srvr/806-1080-10/806-1080-10.pdf

220R Service Manual:

http://docs.oracle.com/cd/E19088-01/220r.srvr/806-1081-10/806-1081-10.pdf

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