How to Replace a T5140/T5240 or Netra T5440 Memory DIMM:ATR:1318:0

Asset ID:	1-71-1307296.1
Update Date:	2018-05-03
Keywords:

Solution Type Technical Instruction Sure

Solution 1307296.1 : How to Replace a T5140/T5240 or Netra T5440 Memory DIMM:ATR:1318:0

Applies to:

Sun SPARC Enterprise T5240 Server - Version All Versions and later
Sun Netra T5440 Server - Version All Versions and later
Sun SPARC Enterprise T5140 Server - Version All Versions and later
Information in this document applies to any platform.

Goal

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To report errors or request improvements on this procedure, please put a comment on Doc ID: 1307296.1
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How to remove and replace a T5140/T5240 or Netra T5440 Memory DIMM

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS ARE REQUIRED?: No special skills required, Customer Replaceable Unit (CRU) procedure

TIME ESTIMATE: 120 minutes

TASK COMPLEXITY: 0

REMOVAL/REPLACEMENT INSTRUCTIONS:

PROBLEM OVERVIEW: Memory/DIMM Failure

WHAT STATE SHOULD SYSTEM BE IN TO BE READY TO PERFORM RESOLUTION ACTIVITY?
A data backup is not a pre-requisite but is a wise precaution. The customer should conduct an orderly software system shutdown. Then power down system and disconnect Power Cords.

WHAT ACTIONS ARE REQUIRED?:

CAUTION: Do not leave FB-DIMM slots empty. You must install filler panels in all empty FB-DIMM slots. If the server includes a memory mezzanine, this caution applies to those FB-DIMM slots as well.

PARTS NOTE: When replacing the 2GB DIMM 511-1151, use 511-1152 or 7052205 4GB DIMM instead. Please inform customer or FE that the substitution DIMM is of a different size, but configuration has been tested and is guaranteed to work, even though it is not shown as interchangeable in the logistics system. For important details on the part substitution for different memory configurations please refer to: Procedure for DIMM remediation using different DIMM part numbers on SPARC Enterprise (and Netra) T5120/T5220/T5140/T5240 (Document ID 2282982.1). This note should be copied into Special Instructions for the Field Engineer (if FE is sent onsite) in ATR task.

Remove FB-DIMMs:

1. Extend the server to the maintenance position.

2. Remove power from the server

3. Remove the top cover.

4. For SPARC Enterprise T5140 servers, disconnect and stow the hard drive data cable:

a) Unplug the hard drive data cable from J6401 on the motherboard.
b) Remove the hard drive data cable from its seat on the CMP air duct.
c) Place the hard drive cable end out of the way of the air duct.

5. Rotate the air duct up and toward the front of the system.
6. Press the Fault Locator button on the motherboard to identify the FB-DIMMs that need to be replaced.
Tip - Make a note of the faulty FB-DIMM location.

Note - For memory configuration information, see FB-DIMM Configuration Guidelines for Sun SPARC Enterprise T5140 Servers or FB-DIMM Configuration Guidelines for Sun SPARC Enterprise T5240 Servers.

Install Replacement FB-DIMMs

1. Extend the server to the maintenance position.

2. Remove power from the server.

3. Remove the top cover.

4. (SPARC Enterprise T5140 servers) Disconnect and stow the hard drive data cable:

a) Unplug the hard drive data cable from J6401 on the motherboard.
b) Remove the hard drive data cable from its seat on the CMP air duct.
c) Place the hard drive cable end out of the way of the air duct.

5. Unpack the replacement FB-DIMMs and place them on an antistatic mat.
6. Ensure that the ejector tabs on the connector that will receive the FB-DIMM are in the open position.
7. Align the FB-DIMM notch with the key in the connector.

8. Push the FB-DIMM into the connector until the ejector tabs lock the FB-DIMM in place.
   If the FB-DIMM does not easily seat into the connector, verify that the orientation of the FB-DIMM is as shown in Installing FB-DIMMs.

9. Repeat Step 6 through Step 8 until all new FB-DIMMs are installed.

10. (SPARC Enterprise T5140 servers) Reconnect the hard drive cable.

   a) Route the hard drive data cable over the fan module and along the air duct.
   b) Plug the data cable into J6401 on the motherboard.

11. Install the top cover. Slide the server into the rack.
12. Connect the power cords.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTIONS ARE REQUIRED TO RETURN THE SYSTEM TO AN OPERATIONAL STATE?:

Boot system and monitor boot sequence for errors. Test functionality of system:
1. Run the Solaris "fmadm faulty" and SP/ILOM "show faulty" command (if only ALOM is supported run "showfaults -v" command) to verify that the fault has been cleared.
2. Perform one of the following tasks based on your verification results:
* If the previous steps did not clear the fault, refer to doc 1004229.1 for information about the tools and methods you can use to diagnose and clear component faults.
* If the previous steps indicate that no faults have been detected, then the component has been replaced successfully. No further action is required
3. Restart software applications per applicable administration guides to resume system operation.

PARTS NOTE:

T5140: https://support.oracle.com/handbook_private/Systems/SE_T5140/components.html#Memory

T5240: https://support.oracle.com/handbook_private/Systems/SE_T5240/components.html#Memory

Netra T5440: https://support.oracle.com/handbook_private/Systems/Netra_T5440/components.html#Memory

REFERENCE INFORMATION:
T5140: https://download.oracle.com/docs/cd/E19712-01/

T5240: https://download.oracle.com/docs/cd/E19910-01/

Netra T5440: http://docs.oracle.com/cd/E19874-01/index.html

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