| Asset ID: |
1-71-1306944.1 |
| Update Date: | 2017-03-22 |
| Keywords: | |
Solution Type
Technical Instruction Sure
Solution
1306944.1
:
How to Check an EPO Tripped (Emergency Power Off Recovery):ATR:950:4
| Related Items |
- Sun Storage 9990 System
- Sun Storage 9970 System
- Sun Storage 9990V System
- Sun Storage 9960 System
- Sun Storage 9910 System
- Sun Storage 9985V System
- Sun Storage 9985 System
- Sun Storage 9980 System
|
| Related Categories |
- PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: DISK-CAP VCAP
|
In this Document
Oracle Confidential PARTNER - Available to partners (SUN).
Reason: Field Engineer Process
Applies to:
Sun Storage 9980 System - Version Not Applicable and later
Sun Storage 9970 System - Version Not Applicable and later
Sun Storage 9985V System - Version Not Applicable and later
Sun Storage 9990V System - Version Not Applicable and later
Sun Storage 9960 System - Version Not Applicable and later
Information in this document applies to any platform.
Goal
EPO Tripped (Emergency Power Off Recovery)
Solution
DISPATCH INSTRUCTIONS
WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
HDS Product Training and SVP operation.
TIME ESTIMATE: 12 minutes
FIELD ENGINEER INSTRUCTIONS
PROBLEM OVERVIEW:
Onsite Personnel pulled the EPO due to an environmental emergency and the frame was shutdown abruptly. Normally this condition will not trigger a SIM Alert .
CONFIRM THE FAULT BY CHECKING:
Physically check the EPO switch . On later models ( RAID500 and Later ) There is an EPO LED that will be illuminated on the operator panel if the EPO has been tripped .
WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :
The hosts accessing the array should be quiesced in regards to the frame.
WHAT ACTION DOES THE ENGINEER NEED TO TAKE:
Must reset the EPO as described in the Safety section of the maintenance manuals.
CONFIRM THE FIX BY:
OBTAIN CUSTOMER ACCEPTANCE
WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:
Reboot Accessing host and mount filesystems .
PARTS NOTE:
ADDITIONAL COMMENTS:
The specific procedure to reset the EPO are located in the maintenance Manuals.
http://pts-storage.us.oracle.com/products/T99x0/documentation.html
The documents referenced below can be found onsite on the array microcode CD.
9990V - 01Safety.pdf page SAFETY02-20
9985V - 01Safety.pdf page SAFETY01-100
9990 - 01Safety.pdf page SAFETY02-20
9985 - N/A for 9985
9980 - 01Safety.pdf page SAFETY01-21
9970 - 01Safety.pdf page SAFETY01-21
9960 - 01Safety
9910 - 01Safety
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