| Asset ID: |
1-71-1306917.1 |
| Update Date: | 2017-03-22 |
| Keywords: | |
Solution Type
Technical Instruction Sure
Solution
1306917.1
:
How to Remove and Replace a DKA-Backend Adapter:ATR:796:2
| Related Items |
- Sun Storage 9985 System
- Sun Storage 9990 System
- Sun Storage 9990V System
- Sun Storage 9970 System
- Sun Storage 9960 System
- Sun Storage 9910 System
- Sun Storage 9980 System
- Sun Storage 9985V System
|
| Related Categories |
- PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: DISK-CAP VCAP
|
In this Document
Oracle Confidential PARTNER - Available to partners (SUN).
Reason: FRU CAP
Applies to:
Sun Storage 9960 System - Version Not Applicable and later
Sun Storage 9970 System - Version Not Applicable and later
Sun Storage 9980 System - Version Not Applicable and later
Sun Storage 9985 System - Version Not Applicable and later
Sun Storage 9910 System - Version Not Applicable and later
Information in this document applies to any platform.
Goal
DKA- Backend Adapter Failure
Solution
DISPATCH INSTRUCTIONS
WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
SE9910/9960/9970 ST9980/9985/9990 Overview, Training on DKA replacement and SVP operation.
TIME ESTIMATE: 60 minutes
FIELD ENGINEER INSTRUCTIONS
PROBLEM OVERVIEW:
- Processor blocking
- CHKX threshold over
CONFIRM THE FAULT BY CHECKING:
Verify through the SIM log and maintenance mode on the SVP
WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :
DKA replacement is transparent to the host , however it is preferred that the DKA not be replaced during a time of High I/O.
WHAT ACTION DOES THE ENGINEER NEED TO TAKE:
- enter maintenance mode on SVP
- Select failed component , initiate replacement
- Change PCB
- online PCB
- Complete SIM
CONFIRM THE FIX BY:
Verify through the maintenance mode on SVP .
OBTAIN CUSTOMER ACCEPTANCE
WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:
No Action required as this is a back-end procedure on the array and not visible to the host.
PARTS NOTE:
None
ADDITIONAL COMMENTS:
Replacement procedure is RDA1 for all arrays except 9985 , which uses
RMX1 for MIX PCB.
The documents referenced below can be found onsite on the array microcode CD.
9990V - 14acc.pdf page ACC04-40 ===> 07rep.pdf page REP01-290
9985V - 14acc.pdf page ACC04-30 ===> 07rep.pdf page REP01-290
9990 - 14acc.pdf page ACC04-20/ACC04-40 ===> 07rep.pdf page REP01-181
9985 - 14acc.pdf page ACC04-40 ===> 07rep.pdf page REP01-280
9980 - 14acc.pdf page ACC04-20/ACC04-30 ===> 07rep.pdf page REP01-160
9970 - 14acc.pdf page ACC05-20/ACC05-30 ===> 07rep.pdf page REP01-160
9960 - 14acc.pdf page ACC04-20/ACC05-20 ===> 07rep.pdf page REP01-160
9910 - 14acc.pdf page ACC04-20 ===> 07rep.pdf page REP01-160
Attachments
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