| Asset ID: |
1-71-1306605.1 |
| Update Date: | 2017-03-21 |
| Keywords: | |
Solution Type
Technical Instruction Sure
Solution
1306605.1
:
How to Remove and Replace HDS Memory:ATR:793:2
| Related Items |
- Sun Storage 9985 System
- Sun Storage 9990 System
- Sun Storage 9990V System
- Sun Storage 9970 System
- Sun Storage 9910 System
- Sun Storage 9960 System
- Sun Storage 9980 System
- Sun Storage 9985V System
|
| Related Categories |
- PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: DISK-CAP VCAP
|
In this Document
Oracle Confidential PARTNER - Available to partners (SUN).
Reason: FRU CAP
Applies to:
Sun Storage 9990V System - Version Not Applicable to Not Applicable [Release N/A]
Sun Storage 9910 System - Version Not Applicable and later
Sun Storage 9960 System - Version Not Applicable and later
Sun Storage 9990 System - Version Not Applicable and later
Sun Storage 9970 System - Version Not Applicable and later
Information in this document applies to any platform.
Goal
Memory Error or HITRACK CORRECTABLE ERROR
Solution
DISPATCH INSTRUCTIONS
WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
SE9910/9960/9970 ST9980/9985/9990 Overview and SVP operation
FIELD ENGINEER INSTRUCTIONS
PROBLEM OVERVIEW:
This Fault Symptom Code indicates a memory component has reached a threshold or has completely failed, depending on if it is a correctable error
CONFIRM THE FAULT BY CHECKING:
Fault code on SVP
WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :
Normal state
WHAT ACTION DOES THE ENGINEER NEED TO TAKE:
Replace the failed dimm or cache PCB indicated in the SIM following the SVP and Maintenance Manual instructions. If it is a dimm, the location will be provided by the SVP.
CONFIRM THE FIX BY:
OBTAIN CUSTOMER ACCEPTANCE
WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:
N/A
PARTS NOTE:
ADDITIONAL COMMENTS:
9990V - 14acc.pdf page ACC04-60 or 4-70 through 4-80 ===> 07rep.pdf page REP02-250
9985V - 14acc.pdf page ACC04-50 through 4-60 ===> 07rep.pdf page REP01-280
9990 - 14acc.pdf page ACC04-50 or 4-70 through 4-140===> 07rep.pdf page REP01-180-181
9985 - 14acc.pdf page ACC04-50 through 4-70 ===> 07rep.pdf page REP02-220
9970 and 9980 - 14acc.pdf page ACC05-60 through ACC05-110===> 07rep.pdf page REP01-90 and/or 03-50
9960 - 14acc.pdf page ACC04-50 through 4-230 ===> 07rep.pdf page REP01-90 and/or 03-40
9910 - 14acc.pdf page ACC005-40 through 5-140===> 07rep.pdf page REP01-90 and/or 03-40
Time Estimate: 60 minutes
Attachments
This solution has no attachment
