Sun Storage 9985 System
 
Sun Storage 9990V System
 
Sun Storage 9990 System
 
Sun Storage 9970 System
 
Sun Storage 9910 System
 
Sun Storage 9960 System
 
Sun Storage 9985V System
 
Sun Storage 9980 System
 

PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: DISK-CAP VCAP
 

In this Document

Goal

Solution

Oracle Confidential PARTNER - Available to partners (SUN).
Reason: FRU CAP

Applies to:

Goal

HDS Power Supply Failure

Solution

CAP PROBLEM OVERVIEW: One or more power supplies need replaced.

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
SE9910/9960/9970 ST9980/9985/9990 Overview and SVP operation.

TIME ESTIMATE: 90 minutes

*FIELD ENGINEER INSTRUCTIONS*
WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY?
The replacement is transparent to the host .
WHAT ACTION DOES THE ENGINEER NEED TO TAKE:
The exact steps are documented in the Maintenance manual 07rep.pdf .
Below is an overview of the steps , but always refer to the maintenance
manual .
-Change to modify mode
-Enter Maintenance
-Select Failing device
-Replace Device
-follow instruction for procedure
-Complete Sim
-exit Modify Mode

OBTAIN CUSTOMER ACCEPTANCE
WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:
Verify the replacement was successful using the SVP maintenance utility.
PARTS NOTE:
See below reference information section.

REFERENCE INFORMATION:
Refer to the action code in the SIM and use the Action Code manual, 14acc.pdf, for Work ID.
Refer to 07rep.pdf for the replacement procedures outlined from the Work ID.

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