| Asset ID: |
1-71-1306538.1 |
| Update Date: | 2016-01-20 |
| Keywords: | |
Solution Type
Technical Instruction Sure
Solution
1306538.1
:
How to Remove and Replace a VSM RTD:ATR:898:4
| Related Items |
- Sun StorageTek VSM System
|
| Related Categories |
- PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: TAPE-CAP VCAP
|
In this Document
Oracle Confidential INTERNAL - Do not distribute to customer (OracleConfidential).
Reason: FRU CAP
Applies to:
Sun StorageTek VSM System - Version 4 to 5C [Release 4.0 to 5.0]
Information in this document applies to any platform.
Goal
How to Remove and Replace a VSM : FSC73D8 RTD
Fix
DISPATCH INSTRUCTIONS
WHAT SKILLS DOES THE ENGINEER NEED: Sun Storagetek VSM, including DOP
TIME ESTIMATE: 120 minutes
TASK COMPLEXITY: 4
FIELD ENGINEER INSTRUCTIONS
WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? : Customer should have varied the RTD on line prior to dispatch.
PROBLEM OVERVIEW:
WHAT ACTIONS DOES THE ENGINEER NEED TO TAKE:
1. Check for stuck cartridge and or remove the Cartridge per Service Manual instructions.
2. IPL the Transport per Service Manual instructions.
3. Run diagnostics on the tape drive.
4. Replace the Transport per Installation instructions if drive diagnostics indicate a bad drive.
5. If drive continues to go offline escalate to NDPC for further analysis.
CONFIRM THE FIX BY:
1. Test RTD function
2. Status display
WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE: Vary RTD back on line.
PARTS NOTE:
REFERENCE INFORMATION:
VTSS for VSM4-VSM4e with DOP - Installation and Service Guide
VTSS for VSM4 FICON - Installation, Operation, and Maintenance Guide
VTSS for VSM4-VSM4e with Local Operator Panel - Installation and Service Guide
VTSS for VSM5 - Installation and Service Guide
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