How to Replace Memory Dimm - Lw8 for Sun Fire v1280, E2900, Netra 1280 and 1290 Systems:ATR:1803:4

Asset ID:	1-71-1306499.1
Update Date:	2017-04-05
Keywords:

Solution Type Technical Instruction Sure

Solution 1306499.1 : How to Replace Memory Dimm - Lw8 for Sun Fire v1280, E2900, Netra 1280 and 1290 Systems:ATR:1803:4

Applies to:

Sun Netra 1280 Server - Version: Not Applicable and later   [Release: N/A and later ]
Sun Fire E2900 Server - Version: Not Applicable and later    [Release: N/A and later]
Sun Netra 1290 Server - Version: Not Applicable and later    [Release: N/A and later]
Sun Fire V1280 Server - Version: Not Applicable and later    [Release: N/A and later]
Information in this document applies to any platform.

Goal

Memory DIMM Replacement - Lw8

****************************************************************************** To report errors or request improvements on this procedure, please go to http://support.us.oracle.com and put a comment on Doc ID: 1306499.1 ******************************************************************************

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
ScApp, lom

TASK COMPLEXITY: 4

TIME ESTIMATE: 120 minutes

FIELD ENGINEER INSTRUCTIONS

PROBLEM OVERVIEW:
DIMM Replacement

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

Examples below use a board location of "#".

1) Determine if it is possible to use DR. You can't use DR is if the board contains kernel/permanent memory.

From the domain:

$ cfgadm -av | grep -i perm

If the board is listed in the result, you can't use DR.

2a) If able to DR, disconnect the board from the domain:

$ cfgadm -c disconnect N0.SB#

2b) If unable to DR you must shut down the domain:

lom> shutdown or from the domain issue halt or init 0.

Then from the lom prompt:

lom> poweroff

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

Examples below use a board location of "#".

* BE AWARE OF CR 6581401 - The mechanical clutch assembly may need to be replaced if the board is unable to be inserted/removed. Do not force it. See the CR and How to correctly insert a board into a Sun Fire [TM] V1280/E2900, Netra 1280/1290 ( LW8/Amazon/Everglades ) system (Doc ID 1385478.1)

1a) On Sun Fire E2900/v1280, REMOVE the left input air filter per Sun Alert 1021703.1.
* Insert "FILTER REMOVED" in ATR Feedback comments.

1b) On Netra 1280/1290, the customer should order & replace the air filter kit (PN X6806A-Z) per Sun Alert 1021703.1.
* This is the customer's responsibility and filters are required to be serviced every 3-6 months per the Periodic Maintenance instructions in the Service Manuals. See the Filter Installation Guide for the procedure
http://download.oracle.com/docs/cd/E19102-01/

2) Perform the physical DIMM(s) replacement (See Service Manual links below).

3) Power on the system:

lom> poweron all

4) Verify the CHS status of ALL remaining components:

lom> showchs -b

5) Reset any "Suspect" or "Faulty" components to "ok":

lom> setchs -s OK -r "SR number" -c <comp>

NOTE: If ScApp 5.20.15 or higher, service mode access IS NOT REQUIRED to execute setchs. If <5.20.15, contact service to obtain a Service Mode password or generate one yourself at https://modepass.us.oracle.com
(a backup server is also available from https://modepass-bak.us.oracle.com)

Repeat "setchs" command until all components are reset.

Verify "showchs -b" is empty.

6) Set the domain's diag_level to max to execute extended POST on the new hardware. On the domain:

$ eeprom diag-level=max or ok> setenv diag-level max

7a) If able to DR, configure the board back into Solaris:

$ cfgadm -c configure N0.SB#

7b) If unable to DR bring the domain back through POST (will power cycle it):

lom> poweroff
lom> poweron

8) Monitor POST (will appear on console).

* If new errors are detected, collect POST and contact Support.
* If not, the service is complete.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:
Boot the system if it's not already booting.

REFERENCE INFORMATION:
Replacement procedures are documented in the Service Manuals:

* Chapter 15 of the Sun Fire v1280/Netra 1280 Manual (http://download.oracle.com/docs/cd/E19095-01/sfv1280.srvr/817-0510-15/817-0510-15.pdf); Periodic Maintenance for the Filter recommendations is in this manual.
* Chapter 9 of the Sun Fire 2900 Manual (http://download.oracle.com/docs/cd/E19095-01/sfe2900.srvr/817-4054-15/817-4054-15.pdf)
* Chapter 5 of the Netra 1290 Manual (http://download.oracle.com/docs/cd/E19102-01/n1290.srvr/819-4373-10/819-4373-10.pdf); Periodic Maintenance for the Filter recommendations is in this manual.

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