How to Remove and Replace an HDS Cable:ATR:944:4

Asset ID:	1-71-1306127.1
Update Date:	2017-03-22
Keywords:

Solution Type Technical Instruction Sure

Solution 1306127.1 : How to Remove and Replace an HDS Cable:ATR:944:4

Applies to:

Sun Storage 9985 System - Version Not Applicable and later
Sun Storage 9960 System - Version Not Applicable and later
Sun Storage 9970 System - Version Not Applicable and later
Sun Storage 9980 System - Version Not Applicable and later
Sun Storage 9990 System - Version Not Applicable and later
Information in this document applies to any platform.

Goal

How to Remove and Replace an HDS Cable.

Solution

*DISPATCH INSTRUCTIONS*

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
SE9910/9960/9970 ST9980/9985/9990 Overview and SVP operation

One drive path is most likely disabled/blocked.

TASK COMPLEXITY: 4

TIME ESTIMATE: 120 minutes

*FIELD ENGINEER INSTRUCTIONS*

PROBLEM OVERVIEW:
Most likely received path blockades on one path of all drives on that loop

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :
Normal state

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

Replace the indicated FSW cable following the SVP and Maintenance Manual instructions

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

PARTS NOTE:

REFERENCE INFORMATION:
Maintenance Manual: Action Code
Maintenance Manual: Replace
FAB 1001288.1, and 1000829.1

References

<NOTE:1000829.1> - Specified SE9990 components now require autodumps to be collected and returned on USB memory devices included with the spare PCBs(printed circuit boards).
<NOTE:1001288.1> - Sun StorEdge 9970 and 9980 DKA or FSW replacement may result in HDD Port blockade.

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