| Asset ID: |
1-71-1306033.1 |
| Update Date: | 2017-03-22 |
| Keywords: | |
Solution Type
Technical Instruction Sure
Solution
1306033.1
:
462XXX-HITRACK DYNAMIC SPARING (DRIVE COPY) NORMAL END:ATR:401:2
| Related Items |
- Sun Storage 9985 System
- Sun Storage 9990 System
- Sun Storage 9990V System
- Sun Storage 9970 System
- Sun Storage 9910 System
- Sun Storage 9960 System
- Sun Storage 9985V System
- Sun Storage 9980 System
|
| Related Categories |
- PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: DISK-CAP VCAP
|
In this Document
Oracle Confidential PARTNER - Available to partners (SUN).
Reason: FRU CAP
Applies to:
Sun Storage 9970 System - Version Not Applicable and later
Sun Storage 9980 System - Version Not Applicable and later
Sun Storage 9910 System - Version Not Applicable and later
Sun Storage 9985 System - Version Not Applicable and later
Sun Storage 9990 System - Version Not Applicable and later
Information in this document applies to any platform.
Goal
How to replace a failed drive.
Solution
DISPATCH INSTRUCTIONS
WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
SE9910/9960/9970 ST9980/9985/9990 Overview, Training on drive replacement and SVP operation.
TASK COMPLEXITY: 2
TIME ESTIMATE: 60 minutes
FIELD ENGINEER INSTRUCTIONS
PROBLEM OVERVIEW: (ATR#401)
HITRACK DYNAMIC SPARING(DRIVE COPY)NORMAL END
CONFIRM THE FAULT BY CHECKING:
Check fault LED at FRU Location and maintenance mode on the SVP
WHAT STATE SHOULD THE SYSTEM BE IN TO REPLACE THE PART?
This procedure is Non-Intrusive and can be performed on a Live system.
WHAT ACTION DOES THE ENGINEER NEED TO TAKE TO REPLACE THE PART:
1. Replace Failed Drive (indicated in FRU Location) following SVP and Maintenance Manual instructions.
2. Confirm Drive Replacement
3. Complete SIM.
For the exact steps refer to the appropriate Manuals listed below for the desired model frame .
CONFIRM THE FIX BY:
Confirming the Copyback completion SIM is received .
OBTAIN CUSTOMER ACCEPTANCE
WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:
No Action required as this is performed on Live system and performed unperceived by the host .
PARTS NOTE:
SiteID (Insert SiteID Location from DEA Note )
FRU Location (Insert location from probem Summary)
FRU Part Number (Insert FRU part number from Systems Handbook Search)
ADDITIONAL COMMENTS: The documents referenced below can be found onsite on the array microcode CD.
9990V - 14acc.pdf page ACC04-190 ===> 07rep.pdf page REP01-250
9985V - 14acc.pdf page ACC04-130 ===> 07rep.pdf page REP01-250
9990 - 14acc.pdf page ACC04-240 ===> 07rep.pdf page REP01-160
9985 - 14acc.pdf page ACC04-150 ===> 07rep.pdf page REP01-250
9980 - 14acc.pdf page ACC04-240 ===> 07rep.pdf page REP01-150
9970 - 14acc.pdf page ACC05-160 ===> 07rep.pdf page REP01-150
9960 - 14acc.pdf page ACC04-300 ===> 07rep.pdf page REP01-150
9910 - 14acc.pdf page ACC04-300 ===> 07rep.pdf page REP01-150
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