Sun Storage 9985 System
 
Sun Storage 9990 System
 
Sun Storage 9990V System
 
Sun Storage 9970 System
 
Sun Storage 9910 System
 
Sun Storage 9960 System
 
Sun Storage 9985V System
 
Sun Storage 9980 System
 

PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: DISK-CAP VCAP
 

Typically the SIM is generated 90-120 days in advance to give the field engineer time to order and schedule the replacement. The battery expiration alert is typically starts 4 months in advance so there is time to order parts and schedule the replacement.

In this Document

Goal

Solution

Oracle Confidential PARTNER - Available to partners (SUN).
Reason: FRU CAP

Applies to:

Goal

How to replace expired battery.

Solution

*DISPATCH INSTRUCTIONS*

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
SE9910/9960/9970 ST9980/9985/9990DELIVERY REQUIREMENT: Schedule with customer inside business hours.

TASK COMPLEXITY: 3

TIME ESTIMATE: 120 minutes

*FIELD ENGINEER INSTRUCTIONS*

PROBLEM OVERVIEW: Battery Expiration

CONFIRM THE FAULT BY CHECKING:
Check manufacturing date at indicated FRU Location and at SVP

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :
Online and in Normal status

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:
1. Visually check the batteries on the array to determine if replacement needed.  This must be done by field personnel and cannot be determined by an autodump analysis.  The batteries must be physically inspected.
2. Visually check manufacturing date on batteries
3. Replace Expired Battery (indicated in FRU Location) following SVP and Maintenance Manual instructions.
4. Working from the SVP : Modify -> install -> Setting battery Life -> Set number of days remaining
5. If batteries were replaced, set battery life warning SIM to 810 days (gives 3 months warning)
Note: If battery manufacturing date is past or within 3 month warning a replacement is needed.
6. Confirm Replacement complete SIM.



CONFIRM THE FIX BY:
Ensure the date has been set for the new batteries via the SVP.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:
no post work is needed

PARTS NOTE:
SITE ID: (Insert SiteID from SAMs database)

FRU Location (Not available until the field performs a physical inspection)

FRU Part Number (must be verified on some machine types during the physical inspection as there are potentially multiple batteries)Possible part numbers:

9910     5509125-B Single Battery, SE 9910/9960

9960    5509125-B Single Battery, SE 9910/9960 or 5509125-A 9960 Battery Assembly (2 batteries)

9970/9980    5513990-A 370-5052 [F] BATTERY ASSY

9985      371-0236 [F]  Battery Box for DKC515I, (DKC515I-LGABR), [5527959-C]

9990     370-7121 [F]  Battery Box; PPH700, [5524219-A] or 371-1122 [F] Battery Box (PPH700), [5524219-C]

9985V     371-3779 [F] 12V Nickel-Hydrogen battery, [5529214-A] or

9990V     371-3043 [F] 12V Nickel-Hydrogen battery, PH1003, [5529215-A] or 371-3044 [F] 56V Nickel-Hydrogen battery, PPH700, [5524219-A]

ADDITIONAL COMMENTS:

Please call HDS at 1-866-447-5212 to order parts

This is a Machine Initiated Action Plan
Please refer to Maintenance Manual  Period03-10 as a reference as needed.   This will also lead the field engineer to the proper replacement procedures in the replace section of the maintenance manuals. 

See caution statement in REP03-770 Hardware T9:

CAUTION:
Only one Battery Box should ever be exchanged or maintained at any one time.
Never remove or insert the Battery Boxes as a pair.

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