Sun Storage 3511 SATA Array
 
Sun Storage 3510 FC Array
 

PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: DISK-CAP VCAP
 

In this Document

Goal

Solution

Removing the I/O Expansion Module

Installing the I/O Expansion Module

Oracle Confidential INTERNAL - Do not distribute to customer (OracleConfidential).
Reason: FRU CAP

Applies to:

Goal

This document provides the procedure to replace a failed IOM module in a Sun Storage 3510/3511 array. The IOM may reside in an expansion jbod chassis, or in the raid chassis of a single raid controller 3510/3511.

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED?:
  A well prepared engineer will have a working knowledge of the 3510/3511 array.  He will know how to access the array with the sccli utility, as well as tipping into the console interface with his own tip cable.

TIME ESTIMATE: 30 minutes

TASK COMPLEXITY: 3

DELIVERY REQUIREMENT:
 A failed IOM must be replaced with the array powered on.  However, all host I/O must be quiesced prior to replacement. This relatively simple procedure typically requires less than 30 minutes to complete.

FIELD ENGINEER/ADMINISTRATOR INSTRUCTIONS

 The field engineer should familiarize himself with the IOM replacement procedure found in Chapter 5 of the Sun StorEdge 3000 Family FRU Installation Guide.

• Removing the I/O Expansion Module

• Keep the array powered on, and be sure that the connected hosts are inactive during this procedure.
• Turn the thumbscrews on the left and right sides of an I/O expansion module counterclockwise until the thumbscrews are disengaged from the chassis.
• Hold the thumbscrews and pull out the I/O expansion module.

• Installing the I/O Expansion Module

• Keep the array powered on, and be sure that the connected hosts are inactive during this procedure.
• Slide the I/O expansion module into the chassis until the module is firmly seated in the backplane, and the module's front panel is flush with the chassis.
• Turn the thumbscrews on the left and right sides of the I/O expansion module clockwise until the thumbscrews are finger-tight to secure the module.

The replacement IOM contains firmware which might not match the versions currently on the array. (No cross load of firmware takes place for IOM's). If there is a firmware mismatch, the audible alarm and fault light will remain active. TO check this firmware (referred to as SES and PLD code), use the sccli inteface.

 In the above example, the newly replaced IOM in the expansion tray (id 44), has a Rev (The Rev is the ses code version), of 1080, while its counterpart  is at 1103. When a mismatch occurs, an  additional action item of a firmware upgrade is required.   Note that not all 3510 arrays will be at the latest firmware. You need to find the version of firmware associated with your array. Use this internal  matrix to find the corresponding patch with the firmware you need.  The latest raid code available is

• SunPatch:113723-21 for the Sun Storedge 3510 array.
• SunPatch:113724-12 for the Sun Storedge 3511 array.

OBTAIN CUSTOMER ACCEPTANCE

 Review the sccli output for all FRU's. make sure you have an FRU Status: OK entry for all FC_JBOD_IOM's in the array. (Sample output below, parsed data)

 
Resume normal host I/O.

This solution has no attachment