Sun StorageTek VSM System
 
Sun StorageTek VSM4 System
 
Sun StorageTek VSM5 System
 

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In this Document

Goal

Solution

References

Oracle Confidential INTERNAL - Do not distribute to customer (OracleConfidential).
Reason: FRU CAP

Applies to:

Goal

How to Remove and Replace a VSM  ACMI Card

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED: Sun Storagetek VSM or V2X, including DOP

TIME ESTIMATE: 120 minutes

TASK COMPLEXITY: 4

*FIELD ENGINEER INSTRUCTIONS*

PROBLEM OVERVIEW: The ACMI card is defective and needs to be replaced.

FSC(Error Code): F306, F40A, several more

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? : Have the operator vary  host channel paths offline and vary the RTDs
offline to VTCS, that the specific ACMI card controls.

The ACMI cards control the clocks for the ICE and VCF channel cards.

The associated ICE or VCF cards need to be offline before the ACMI GFR.

ACMI00 -- all Host and Nearlinks connected to ICE/VCF00 and ICE/VCF01
ACMI01 -- all Host and Nearlinks connected to ICE/VCF02 and ICE/VCF03
ACMI12 -- all Host and Nearlinks connected to ICE/VCF10 and ICE/VCF11
ACMI13 -- all Host and Nearlinks connected to ICE/VCF12 and ICE/VCF13

WHAT ACTIONS DOES THE ENGINEER NEED TO TAKE:

Note: (1-Dec-2014) When IP is involved in a VSM5, KM doc VSM - GFR Guidelines and Recommendations (Tech Tip VSM021) (Doc ID 1477471.1) should be used to determine what IP is required isolated to allow the ACMI GFR

Follow GFR process after verifying host channel paths offline and  RTDs offline to VTCS that are controlled by the specific ACMI card---see above.

GFR with MIM/CFEID With LOP (Local Op Panel)
1. Log on to the VSM using the CSE password
2. Go to Guided FRU Replacement Menu GR01.
3. Press F4 to go to List Composite Failure Events Menu GR21.
4. Select the CFE ID for the fenced FRU to be replaced.
5. Follow the Script on the Screen.

GFR with MIM/CFEID With DOP (Detached Op Panel)
1. Log on via DOP
2. To access the CSE Main Menu type a valid CSE password in the data entry window of the Main /Login screen.
3. On the CSE Main Menu Screen click Guided Fru Replacement.
4. Click List Composite Failure Event(CFE).
5. Click CFE to highlight it’s active field.
6. Click the Rplc radio button next to the suspect FRU.
7. Follow the Script on the Screen

Replacement Without A CFE ID
1. Go to Guided FRU Replacement
2. Select 'List Field Replaceable Units
3. Select the defective ACMI and follow the script

CONFIRM THE FIX BY:
Go to Subsystem Configuration/Component FRU list and verify all FRUs are online.


WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

Vary all host channel paths and RTDs back online

PARTS NOTE:

REFERENCE INFORMATION:
VTSS for VSM4-VSM4e with DOP - Installation and Service Guide

VTSS for VSM4 FICON - Installation, Operation, and Maintenance Guide

VTSS for VSM4-VSM4e with Local Operator Panel - Installation and Service Guide

VTSS for VSM5 - Installation and Service Guide

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