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Asset ID: 1-71-1303335.1
Update Date:2016-01-20
Keywords:

Solution Type  Technical Instruction Sure

Solution  1303335.1 :   How to Replace a DDC in an M8000:ATR:1876:2  


Related Items
  • Sun SPARC Enterprise M8000 Server
  •  
Related Categories
  • PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: SPARC-CAP VCAP
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In this Document
  Goal
  Solution


Oracle Confidential (INTERNAL). Do not distribute to customers
Reason: FRU CAP

Goal

CAP PROBLEM OVERVIEW: Replace M8000 DDC
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To report errors or request improvements on this procedure,
please go to http://support.us.oracle.com and put a comment on Doc ID: 1303335.1
********************************************************************************

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
The engineer should be M8000/M9000 trained

TASK COMPLEXITY: 2

Time Estimate: 120 minutes

FIELD ENGINEER INSTRUCTIONS

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

A data backup is not a pre-requisite but is a wise precaution.
For an active replacement the customer is not required to perform a system shutdown.
For a cold replacement the customer should conduct an orderly software system shutdown. Then power down the system.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

Active Replacement

1. Connect to serial port of the active XSCF to ensure that communication will not be lost, login and execute the replacefru command
a. On the maintenance menu, select 5, "DDC."
b. From here, perform the operation according to the guidance displayed in the maintenance menu
2. Remove and replace the DDC to be replaced as requested
3. Continue to follow the instructions from the maintenance menu When the display of the maintenance menu returns to the initial page, the operation is completed.
4. Exit the maintenance menu.

Caution !! When the maintenance work is completed, be sure to confirm the mode switch setting and return the switch to Locked.

Cold Replacement

1. Customer should perform an orderly shutdown of the domains.
2. Change the mode switch setting on the operator panel from Locked to Service.
3. From a console that is connected to XSCF, log in to XSCF, and execute the poweroff -a command.
4. Confirm that the power-off processing is completed by confirming that the POWER LED (green) on the operator panel is off.
Note: On a M9000 with an expansion cabinet the base cabinet should be switched off first then the expansion cabinet.
5. Switch off all main line switches for the AC section (ACS) in the power supply system.
6. Remove the DDC to be replaced. Place the removed DDC on an antistatic conductive mat.
7. Insert the replacement DDC
Note: On a M9000 with an expansion cabinet the expansion cabinet should be switched on first then the base cabinet.
8. Switch on all main line switches for the AC section (ACS) in the power supply system.
9. Confirm that the XSCF STANDBY LED (green) on the operator panel remains lit. If it is blinking, wait until it remains lit.
10. Start (turn on power) all domains together

Caution !! When the maintenance work is completed, be sure to confirm the mode switch setting and return the switch to Locked.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

Check full functionality has been retained

Confirm hardware by running the following commands:
XSCF> showhardconf -M
XSCF> showstatus

PARTS NOTE:

None

REFERENCE INFORMATION:
Service Manual: http://download.oracle.com/docs/cd/E19415-01/index.html

TIME ESTIMATE:


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