M8000 How to Replace a Faulty Single Phase Dual Feed:ATR:1875:2

Asset ID:	1-71-1303317.1
Update Date:	2016-01-20
Keywords:

Solution Type Technical Instruction Sure

Solution 1303317.1 : M8000 How to Replace a Faulty Single Phase Dual Feed:ATR:1875:2

Applies to:

Sun SPARC Enterprise M8000 Server - Version: Not Applicable and later [Release: N/A and later ]
Information in this document applies to any platform.

Goal

CAP PROBLEM OVERVIEW: M8000 Faulty Single Phase Dual Feed
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To report errors or request improvements on this procedure,
please go to http://support.us.oracle.com and put a comment on Doc ID: 1303317.1
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Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
The engineer should be M8000/M9000 trained

TASK COMPLEXITY: 2

TIME ESTIMATE: 150 minutes

FIELD ENGINEER INSTRUCTIONS

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

A data backup is not a pre-requisite but is a wise precaution.
The customer is not required to perform a system shutdown unless opting for 'Cold Replacement'

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

Cold Replacement:
1) Change the mode switch setting on the operator panel from Locked to Service.
2) Following either method a) or b) shutdown and power off all domains.
a) Press and hold the POWER switch on the operator panel for at least four seconds.
b) Log in to XSCF and run the poweroff -a command.
3) Confirm that the power-off processing is completed by confirming that the
POWER LED (green) on the operator panel is off.
4) Switch off all main line switches for the AC section (ACS) in the power supply system.
5) Once the replacement is complete switch on all main line switches for the AC section (ACS) in the power supply system.
6) Once the replacement is complete check the status to ensure no further fru's are in degraded or faulted status.
XSCF> showhardconf -M
XSCF> showstatus

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

No additional work is required of the customer

PARTS NOTE:
None

REFERENCE INFORMATION:
Service Manual: http://download.oracle.com/docs/cd/E19415-01/index.html

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