Sun Fire X4640 Server
 

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Goal

Solution

Oracle Confidential PARTNER - Available to partners (SUN).
Reason: FRU CAP

Applies to:

Goal

How to Replace a Sun Fire X4640 HBA Card.

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED?:
Sun Fire X4640 Training

TIME ESTIMATE: 30 minutes

TASK COMPLEXITY: 1

FIELD ENGINEER/ADMINISTRATOR INSTRUCTIONS:

PROBLEM OVERVIEW: A Sun Fire X4640 HBA Card needs replacement

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

As usual with any HBA replacement, other changes in system may be needed.
For instance, replacing a network interface may impact everything based on MAC addresses. Take explorer prior to hardware operation

WHAT ACTION DOES ENGINEER NEED TO TAKE:
Make sure about location of HBA to be replaced.
If Solaris OS, pay attention to outputs of following commands :
# fmadm faulty
# fmdump -v
There are situations when HBA card is to be replaced W/OUT any Solaris FMA notifications
Recommendation is to make a short diagram of all installed PCI cards & corresponding connected cables
STEPS :
1. Shutdown of host, make sure host is powered off
2. Remove power cords
Ensure that if system is mounted in a rack that the anti tip over bar at the bottom of the rack is fully extended before servicing commences.
3. Pull out server
4. Remove its top cover
5. Note accurate location of PCI card to be replaced
PCI0 = PCIX 100MHz
PCI1 = PCIX 100MHz
PCI2 = PCIE 8-lane
PCI3 = PCIE 8-lane
PCI5 = PCIE 8-lane
PCI6 = PCIE 8-lane
PCI7 = PCIE 4-lane
PCI4 = PCIE 4-lane
6. Unplug cables from card
7. Carefully remove PCI card from riser board connector.
8. Place PCI card on an antistatic mat&write down both PN&SN
THEN NEW PART installation instructions :
10. Unpack replacement PCI card & place it on an antistatic mat
Write down both PN & SN
11. If necessary, replace long bracket by provided short one
12. Insert PCI card into correct slot onto main board
12a.Working from rear of chassis, pivot PCI card latch for slot open to receive new PCI card
12b. Insert PCI card into PCI card slot. Ensure that PCI card's rear connector panel engages tab in chassis rear panel
12c. Pivot PCI card latch closed over rear connector panel of PCI card until lever locks into notch in chassis back panel
13. Replace top cover, push in server into its racks, reconnect all unplugged cables, then
14. Put back in place power cords
OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES CUSTOMER NEED TO TAKE TO RETURN SYSTEM TO AN OPERATIONAL STATE:
A. Check new part is recognized during BIOS bootup process
B. Check that newly installed card is correctly recognized by OS
C. If OS is Solaris, and FMA was involved in failure detection of card,
run fmadm commands to update FMA internal databases
D. If necessary, perform any additional step of reconfiguration due to presence
of new card (for instance,if this is a network card, it may be necessary to modify /etc/ethers file)
PARTS NOTE:

REFERENCE INFORMATION:

Sun Fire x4640 Servers Service Manual - http://download.oracle.com/docs/cd/E19273-01/

Web page at: http://www.lsilogic.com/support/sun/

Link to OEM Drivers: http://support.intel.com/support/motherboards/server/sunraid

Link to Sun StorageTEK RAID controllers, drivers, utilities:
# SGXPCIESAS-R-EXT-Z (Sun StorageTek* SAS RAID HBA, External)
 http://www.intel.com/support/motherboards/server/sunraid/index.htm

Qlogic driver downloads:
http://driverdownloads.qlogic.com/QLogicDriverDownloads%5FUI/

and

http://pts-storage.us.oracle.com/products/sas-hbas/index.html

LSIutil:
http://pts-storage.us.oracle.com/products/sas-hbas/tools.html

Quick links to the Sun System Handbook pages for these HBAs:
• Pandora --
https://support.us.oracle.com/handbook_internal/Devices/SCSI/SCSI_PCIE_SAS_SATA_HBA.html
• Dione -
http://support.us.oracle.com/handbook_internal/Devices/SCSI/SCSI_PCIX_SAS_SATA_HBA.html
• Cougar -
http://support.us.oracle.com/handbook_internal/Devices/SCSI/SCSI_PCIE_8Port_SAS_RAID.html
• Prometheus -
http://support.us.oracle.com/handbook_internal/Devices/SCSI/SCSI_PCIE_8Port_SAS_RAID_Ext.html

Designation of the PCI Slots:

https://support.us.oracle.com/handbook_internal/Systems/SunFireX4640/component.rear.html

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