How to Remove / Replace Turntable / Hand Assembly in 9310 or L5500 Library:ATR:1301322.1:2

Asset ID:	1-71-1301322.1
Update Date:	2016-01-20
Keywords:

Solution Type Technical Instruction Sure

Solution 1301322.1 : How to Remove / Replace Turntable / Hand Assembly in 9310 or L5500 Library:ATR:1301322.1:2

Applies to:

Sun StorageTek 9310 Automated Cartridge System - Version Not Applicable and later
Sun StorageTek L5500 Tape Library - Version Not Applicable and later
Information in this document applies to any platform.

Rewrote KB to be CAP compliant. New CAP # 1301322.1.

Goal

How to Remove / Replace Turntable / Hand Assembly in 9310 or L5500 Library:ATR:1301322.1:2

Solution

DISPATCH INSTRUCTIONS
- WHAT SKILLS DOES THE ENGINEER NEED: Knowledge of the StorageTek 9310/L5500 Library.

- DELIVERY REQUIREMENT: Schedule with customer according to Service Agreement.

- TIME ESTIMATE: 90 minutes

- TASK COMPLEXITY: 2

FIELD ENGINEER INSTRUCTIONS:

PROBLEM OVERVIEW:
Hand assembly has gone inoperative.
Gripper errors being reported via error log.
Cartridges sticking or slipping in gripper assembly.

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :
LSM must be taken offline from the OS and all applications.

WHAT ACTION NEED TO BE TAKEN:
- Check status of library via front panel.
- Review error log for cause of fault.
- Visually check gripper assembly for broken tabs or keeper assemblies.
- Visually check functionality of hand assembly and look for stuck or slipping cartridge.
- Run diagnostics on hand/gripper assembly for functionality.

Should the hand appear to be defective or degraded in the 9310, replace the gripper assembly as detailed in the 44xx/93xx/L55xx Maintenance Manual, PN99607
http://download-adc.oracle.com/archive/cd_ns/E21155_01/CRCM2424/CRCM2424.pdf
4410/9310/L5500 - How to Remove / Replace a Gripper/Hand Failure in Library:ATR:1301347.1:2 (Doc ID 1301347.1)

Should the gripper assembly be defective on the L5510, the Turntable will need to be replaced.

Turntable Assembly Removal (9310/L5510 Only, Din Connector)
1. Enter the LSM using the proper procedures.
2. Position the turntable at approximately waist height at the LSM doorway.
3. Rotate the transport wrist clockwise to position the hand to the inner wall, giving you the best access to the connector.
4. Disconnect the transport flex assembly connector from the turntable.
    a. Slide the flex cable bracket off the lower pins.
    b. Unscrew the panel fastener on the transport flex assembly.
    c. Unplug the transport flex assembly from the turntable assembly.
5. Remover and retain the screw that attaches the turntable to the Z transport assembly.
6. Lift the turntable off the transport.

Turntable Assembly Replacement (9310/L5510 Only, Din Connector)
1. Install the turntable assembly onto the transport, and attach it with one screw.
2. Verify that the locating hub on the transport matches up correctly and completely with the locating hub on the bottom of the turntable.
3. Tighten the screw to a torque of 3 Nm (26 in.-lb.).
4. Rotate the transport wrist clockwise to position the hand to the inner wall, giving you the best access to the connector.
5. Plug the transport flex assembly into the turntable connector.
   a. Grasp the end of the transport flex connector, and plug it into the connector on the turntable assembly.
   b. Make sure that the connector is firmly seated.
   c. Screw the panel fastener on the transport flex into the standoff on the turntable assembly.
   d. Tighten the screw to a torque of 0.95 Nm (8 in.-lb.).
   e. Slide the flex cable bracket on the lower pins of the turntable assembly.
   f. Make sure that the bracket is fully engaged and locked in place.
6. Restore LSM to online status.

Once hand assembly has been replaced, run diagnostics on the hand/gripper assembly to verify functionality.

OBTAIN CUSTOMER ACCEPTANCE
- WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO
AN OPERATIONAL STATE:
Have customer bring LSM back online and verify functionality.

PARTS NOTE:
Sun StorageTek L5500 - Full Components List
https://support.us.oracle.com/handbook_internal/STK/L5500/L5500_components.html
Sun StorageTek 9310 - Full Components List
https://support.us.oracle.com/handbook_internal/STK/9310/9310_components.html

REFERENCE INFORMATION:
44xx/93xx/L55xx Maintenance Manual, PN99607
http://download-adc.oracle.com/archive/cd_ns/E21155_01/CRCM2424/CRCM2424.pdf

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