How to Replace a SPARC T3-1 or Netra T3-1 Memory DIMMS:ATR:2422:0

Asset ID:	1-71-1299324.1
Update Date:	2016-10-14
Keywords:

Solution Type Technical Instruction Sure

Solution 1299324.1 : How to Replace a SPARC T3-1 or Netra T3-1 Memory DIMMS:ATR:2422:0

Applies to:

SPARC T3-1 - Version Not Applicable and later
Netra T3-1 - Version Not Applicable and later
Information in this document applies to any platform.

Goal

Memory DIMM replacement

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS ARE REQUIRED
No special skills required, Customer Replaceable Unit (CRU) procedure

Time Estimate: 120 minutes

Task Complexity: 0

REMOVAL/REPLACEMENT INSTRUCTIONS

PROBLEM OVERVIEW: Memory DIMM replacement

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

DAMAGE ALERT: Perform a visual inspection of the replacement part to make sure that there are no damaged components, connectors, bent pins, damaged packages during shipping, etc. If the part is damaged, don't install it into the system, order a new part. Handle with caution and package carefully the return part to avoid any damages during shipping.

A data backup is not a pre-requisite but is a wise precaution.
The customer should conduct an orderly software system shutdown.

WHAT ACTIONS ARE REQUIRED:

Remove a DIMM

1. Perform the preliminary steps required for cold service procedures.
2. Extend the server to the maintenance position.
3. Attach an antistatic wrist strap.
4. Remove the top cover.
5. Swing the air duct (DVD tray on Netra) up and forward to the fully open position
6. Press the Remind button on the motherboard to identify the DIMMs that need to be replaced.
7. Push down on the ejector tabs on each side of the DIMM until the DIMM is released.
8. Grasp the top corners of the faulty DIMM and lift it out of its slot.
9. Place the DIMM on an antistatic mat.
10. Repeat Step 7 through Step 9 for any other DIMMs you intend to remove.
11. If you do not plan to install replacement DIMMs at this time, install filler panels in the empty slots.

Install a DIMM

1. Perform the preliminary steps required for cold service procedures.
2. Extend the server to the maintenance position.
3. Attach an antistatic wrist strap.
4. Remove the top cover.
5. Swing the air duct up and forward to the fully open position.
6. Unpack the replacement DIMMs and place them on an antistatic mat.
7. Ensure that the ejector tabs on the connector that will receive the DIMM are in the open position.
9. Push the DIMM into the connector until the ejector tabs lock the DIMM in place. If the DIMM does not easily seat into the connector, check the DIMM’s orientation.
10. Repeat Step 7 through Step 9 until all new DIMMs are installed.
11. Return the air duct (DVD tray on Netra) to the closed position.
12. Install the top cover.
13. Slide the server into the rack.
14. Connect the power cords.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTIONS ARE REQUIRED TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

Boot system and monitor boot sequence for errors. Test functionality of system:
1. Run the Solaris "fmadm faulty" and SP/ILOM "show faulty" command (if only ALOM is supported run "showfaults -v" command) to verify that the fault has been cleared.
2. Perform one of the following tasks based on your verification results:
* If the previous steps did not clear the fault, refer to doc 1004229.1 for information about the tools and methods you can use to diagnose and clear component faults.
* If the previous steps indicate that no faults have been detected, the component has been replaced successfully. No further action is required
3. Restart software applications per applicable administration guides to resume system operation.

PARTS NOTE:

SPARC T3-1 https://support.oracle.com/handbook_private/Systems/SPARC_T3_1/components.html#Memory

NETRA T3-1 https://support.oracle.com/handbook_private/Systems/Netra_T3_1/components.html#Memory

REFERENCE INFORMATION: SPARC T3-1 Service Manual, p/n E21416-01 or Netra SPARC T4-1 Service Manual, p/n E23206-xx

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