How to Replace a SPARC T3-1 or Netra T3-1, SPARC T3-2, SPARC T3-4 System Configuration PROM:ATR:2521:1

Asset ID:	1-71-1296167.1
Update Date:	2016-04-28
Keywords:

Solution Type Technical Instruction Sure

Solution 1296167.1 : How to Replace a SPARC T3-1 or Netra T3-1, SPARC T3-2, SPARC T3-4 System Configuration PROM:ATR:2521:1

Applies to:

SPARC T3-1 - Version Not Applicable and later
Netra T3-1 - Version Not Applicable and later
SPARC T3-2 - Version Not Applicable and later
SPARC T3-4 - Version Not Applicable and later
Information in this document applies to any platform.

Goal

How to Replace a System Configuration PROM.

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
SPARC T3 or Netra T3-1, SPARC T3-2, SPARC T3-4 Trained

TIME ESTIMATE: 120 minutes

TASK COMPLEXITY: 1

FIELD ENGINEER INSTRUCTIONS

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

DAMAGE ALERT: Perform a visual inspection of the replacement part to make sure that there are no damaged components, connectors, bent pins, damaged packages during shipping, etc. If the part is damaged, don't install it into the system, order a new part. Handle with caution and package carefully the return part to avoid any damages during shipping.

* The server must be fully shut down and the power cords disconnected.
* Take ESD Precautions.
* Components inside the chassis might be hot. Use caution when servicing components inside the chassis.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

A. Remove the System Configuration PROM

1. Perform the preliminary steps required for cold service procedures.

2. Extend the server out of the rack.

3. If you can access the rear area of the server without removing the server from the rack, go to Step 4, otherwise remove the server from the rack:
* Unplug all cables from the server.

4. Remove the top cover.

5. (Netra only) Remove the PCI Mezzanine board & the right PCIe2 riser card.

6. Pull up on the System Configuration PROM to remove it from its socket.
* The System Configuration PROM has a yellow barcode label on it.

B. Install the System Configuration PROM

1. Repeat steps A.1 to A.4.

2. Align the System Configuration PROM with the socket on the motherboard.
* The notch on the underside of the System Configuration PROM faces the rear of the server.

3. Plug the System Configuration PROM into the socket.
* Gently press down on the center of the System Configuration PROM to ensure that it is fully seated.

4. (Netra Only) Install the PCI Mezzanine & the right PCIe2 riser card.

5. Replace the top cover.

6. Return the server to its operational position in the rack.

7. Restore power to the server.

C. Verify the System Configuration PROM

1. Power cycle the host and, it boots up, watch for the banner display.

* The Ethernet address and Host ID values are read from the System Configuration PROM. This verifies that the ILOM and the host can read the System Configuration PROM.

2. For additional verification, run specific commands to display data stored in the System Configuration PROM.

* Use the Oracle ILOM show command to display the MAC address.
* Use Oracle Solaris OS commands to display the hostid and Ethernet address.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

Verify functionality, no service LEDs or messages

PARTS NOTE:

SPARC T3-1

https://support.oracle.com/handbook_partner/Systems/SPARC_T3_1/components.html#SystemBoard

SPARC Netra T3-1

https://support.oracle.com/handbook_partner/Systems/Netra_T3_1/components.html#SystemBoard

SPARC T3-2

https://support.oracle.com/handbook_partner/Systems/SPARC_T3_2/components.html#SystemBoard

SPARC T3-4

https://support.oracle.com/handbook_partner/Systems/SPARC_T3_4/components.html#SystemBoard

REFERENCE INFORMATION: SPARC T3-1 Server Service Manual or Netra SPARC T3-1 Server Service Manual

SPARC T3-2 Server Service Manual at http://docs.oracle.com/cd/E19166-01/E20793/E20793.pdf

SPARC T3-4 Server Service Manual at http://docs.oracle.com/cd/E19417-01/pdf/E20813.pdf

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