Sun SPARC Enterprise M3000 Server
 

PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: SPARC-CAP VCAP
 

In this Document

Goal

Fix

Oracle Confidential (INTERNAL). Do not distribute to customers.
Reason: FRU CAP

Applies to:

Goal

CAP PROBLEM OVERVIEW: DIMM Servicing
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To report errors or request improvements on this procedure,
please go to http://support.us.oracle.com and put a comment on Doc ID: 1290218.1
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Fix

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
Engineer should be M3000 product trained

TASK COMPLEXITY: 2

Time Estimate: 30 minutes

FIELD ENGINEER INSTRUCTIONS

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

The customer should conduct an orderly software system shutdown.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

* Power off the server.
* Slide the server out from the equipment rack.
* Remove the top cover.
* Remove the air duct from the server.
* Pull the DIMM eject levers outward to release the DIMM.
* Pull the DIMM upwards to remove the DIMM from the socket.
* Place the DIMM on a conductive mat.
* Push the new DIMM evenly into the DIMM socket.
* Push the DIMM eject levers inward to secure the DIMM in position.
* Reassemble the Server.
* Power on the machine.
- This procedure includes the steps of reconnecting the power cord, checking the LED status, and turning the mode switch on the operator panel to the Locked position.

Confirm hardware fix by running the following commands:
XSCF> showhardconf -M
XSCF> showstatus

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

PARTS NOTE:

REFERENCE INFORMATION:
http://docs.oracle.com/cd/E19867-01/E26435/E26435.pdf

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