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In this Document

Goal

Solution

References

Applies to:

Goal

Sun Fire V880 - V890 How to Replace a Faulty Disk Drive

Solution

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To report errors or request improvements on this procedure,
please go to https://support.us.oracle.com and put a comment on Doc ID: 1272278.1
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DISPATCH INSTRUCTIONS
- WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED?:
No Special Training Required

- TIME ESTIMATE: 30 min
- TASK COMPLEXITY:    0

FIELD ENGINEER/ADMINISTRATOR INSTRUCTIONS:
- PROBLEM OVERVIEW:
Disk faulty

- WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE
RESOLUTION ACTIVITY?:
The operating system should be configured by the Administrator such that the disk drive is free for replacement.
e.g. The disk may be part of Solaris Volume Manager, Veritas Volume Manager, mounted file-system, raw partitions, etc.  See REFERENCE section below for links to detailed VM disk replacement steps.
A data backup may be required to restore data onto a replaced disk.
If a data backup is not required it is still a wise precaution.

- WHAT ACTION DOES THE ENGINEER NEED TO TAKE:
Follow standard ESD procedures to avoid Electrostatic Discharge

If This is a Cold Replace:
1, Have the Administrator shutdown the application and OS.
2, Power off the machine
3, Proceed to steps to "Physically remove Disk From System"

If this is a Hot-Plug Replace:
The drive should be in an unused state for Hot-Plug replacement.
1, As root run the luxadm remove_device command
# luxadm remove_device <Disk_Drive>
where Disk_Drive is /dev/rdsk/cXtXdXs2
The system will ask for verification.
The system will prompt you to hit return after Replacing the Drive.
Note – It may take up to one minute for the drive to come offline and spin down
2, Proceed to "Physically remove Disk From System". And then return to step 3 in Hot-Plug
3, Hit Return to acknowledged that the physical replacement is complete.
Note – Screen confirmation may take up to one minute.

4. Enter the following command to introduce the disk to the system:

# /usr/sbin/devfsadm
or
# /usr/sbin/luxadm insert_device <enclosure_name>,sx

where x is the slot number. (Use luxadm display <enclosure_name> to find the slot number. To find the <enclosure_name> do a luxadm probe .)

5, Verify with format that the drive is present.
6, Hot-Plug replace is complete.

For additional information on hot replacement see:

Removing and Replacing the Sun Fire[TM] 280R , Sun Fire[TM] V480 ,Sun Fire[TM] V490 ,Sun Fire[TM] V880 ,Sun Fire[TM] V880z or Sun Fire[TM] V890 Hot-Pluggable Internal Disk Drives. [ID 1007367.1]

Solaris Volume Manager (SVM) How to Replace Internal FC-AL Disks in 280R, V480, V490, V880, V890, and E3500 Servers (Doc ID 1010753.1)

Physically remove Disk From System
1. Open front bezel on the server.
2. Slide the catch to the right, remove the drive
3. Slide the catch to the right, install the new drive.
4. Push the metal level until the HDD clicks in place.
5. Close the front bezel.
6, Cold-Replace is Complete. For Hot-Plug Return to Step 3 in Hot-Plug section.


OBTAIN CUSTOMER ACCEPTANCE
- WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO
AN OPERATIONAL STATE:
Reconfigure disk as previously configured. e.g. Part of raid set or mounted file-system or raw partition or other.

PARTS NOTE:

REFERENCE INFORMATION:
V880 http://download.oracle.com/docs/cd/E19095-01/sfv880.srvr/index.html
V890 http://download.oracle.com/docs/cd/E19095-01/sfv890.srvr/index.html
Note: Detailed SVM instructions can be found at http://docs.oracle.com/cd/E19253-01/816-4520/troubleshoottasks-33506/index.html
Note: Detailed ZFS instructions can be found in Document 1002753.1

See <Document 1010946.1> for Detailed Veritas Volume Manager instructions.

References

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