Asset ID: |
1-71-1020939.1 |
Update Date: | 2017-12-06 |
Keywords: | |
Solution Type
Technical Instruction Sure
Solution
1020939.1
:
Oracle Key Manager: How To Collect System Dumps and Logs for OKM/KMS
Related Categories |
- PLA-Support>Sun Systems>TAPE>Backup Software-Filesystems>SN-TP: Encryption
- _Old GCS Categories>Sun Microsystems>Storage Software>Data Protection Software - Tape
|
PreviouslyPublishedAs
267688
Applies to:
Oracle Key Manager - Version 1.1.0 to 2.5 [Release 1.0 to 2.0]
All Platforms
Goal
Process to acquire OKM/KMS logs for review.
Solution
Steps to Follow
To acquire KMS logs:
KMS 1.x
Logs are located in the /var/adm/kms.log and /var/adm/ messages files.
OKM 2.x / 3.x
Log into the OKM Manager GUI with security officer role, select System Management, System Dump.
Select Browse to select directory, to save dump file in, then click start.
- Dump will take a few seconds to complete.
- The system dump will be created with the format of KMS-System-Dump-date.tar.Z
Attach the KMS support file(s) to the appropriate "My Oracle Support" service request (SR) for evaluation.
A System dump may be needed from each KMA node.
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