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Asset ID: 1-71-1020939.1
Update Date:2017-12-06
Keywords:

Solution Type  Technical Instruction Sure

Solution  1020939.1 :   Oracle Key Manager: How To Collect System Dumps and Logs for OKM/KMS  


Related Items
  • Oracle Key Manager
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Related Categories
  • PLA-Support>Sun Systems>TAPE>Backup Software-Filesystems>SN-TP: Encryption
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  • _Old GCS Categories>Sun Microsystems>Storage Software>Data Protection Software - Tape
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PreviouslyPublishedAs
267688


Applies to:

Oracle Key Manager - Version 1.1.0 to 2.5 [Release 1.0 to 2.0]
All Platforms

Goal

Process to acquire OKM/KMS logs for review.

Solution

Steps to Follow
To acquire KMS logs:


KMS 1.x
Logs are located in the /var/adm/kms.log and /var/adm/ messages files.


OKM 2.x / 3.x
Log into the OKM Manager GUI with security officer role, select System Management, System Dump.

Select Browse to select directory, to save dump file in, then click start.
     - Dump will take a few seconds to complete.
     - The system dump will be created with the format of KMS-System-Dump-date.tar.Z

Attach the KMS support file(s) to the appropriate "My Oracle Support" service request (SR) for evaluation.


A System dump may be needed from each KMA node.

 


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