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Asset ID: 1-71-1018706.1
Update Date:2017-05-02
Keywords:

Solution Type  Technical Instruction Sure

Solution  1018706.1 :   Troubleshooting CompactPCI Boards on a Netra[TM] CT 410/810 by observing the green 'Power' and amber 'Okay to Remove' panel LEDs .  


Related Items
  • Sun Netra CT810 Server
  •  
  • Sun Netra CT410 Server
  •  
Related Categories
  • PLA-Support>Sun Systems>SPARC>Usx/Blade/Netra>SN-SPARC: Netra Cxxxx
  •  

PreviouslyPublishedAs
230415


Applies to:

Sun Netra CT410 Server - Version Not Applicable and later
Sun Netra CT810 Server - Version Not Applicable and later
All Platforms

Goal

 Each major component in the Netra[TM] CT 410/810 server has LEDs on the system status panel that give the status of that particular component. These components will have either the green 'Power' indicator; AND the amber 'Okay to Remove' LEDs, OR the green 'Power' and amber 'Fault' LEDs --- each component will have ONLY ONE of the above amber LED, not both. The following LED states will assist in troubleshooting the CompactPCI Boards on a Netra CT 410/810.

Fix

Steps to Follow

***
If the green 'Power' LED is on, and the amber 'Okay to Remove' LED is on, then the card is powered on and is currently in use, but a fault has been detected on the card.
To deactivate the card, you will have to use one of the following methods:
? Use the < cfgadm -f -c > to unconfigure to deactivate the card.
Note that in some cases, this may cause the system to panic, depending on the nature of the card hardware or software.
? Halt the system and power off the slot through the alarm card software, then remove the card.
The green 'Power' LED will then give status information:
? If the green 'Power' LED goes off, then you can remove the card.
? If the green 'Power' LED remains on, then you must halt the system
and power off the slot  through the alarm card software.
***
If the green 'Power' LED is blinking, and the amber 'Okay to Remove' LED is on, then the card is powered on, but it is currently offline for some reason (for example, a fault was detected on the card). You will want to wait several seconds to see if the green 'Power' LED stops blinking.
If it does not stop blinking after several seconds, enter 'cfgadm' and verify that the card is in the unconfigured state, then perform the necessary action, depending on the card:
? For the alarm card, you can remove the alarm card in this state.
? For all other cards, you will need to power off the slot through the
alarm card software, and then remove the card.
***
If the green 'Power' LED is off, and the amber 'Okay to Remove' LED is off, then the slot is empty or the system thinks that the slot is empty because the system did not detect the card when it was inserted.
If there is a card installed in this slot, then one of the following components may be faulty:
? the card installed in the slot
? the alarm card, or
? the system controller board.
You will need to remove and replace the failed component to clear this state.
***
If the green 'Power' LED is blinking, and the amber 'Okay to Remove' LED is off, then the card is coming up or going down. In this case, you should not remove the card.
***
If the green 'Power' LED is on, and the amber 'Okay to Remove' LED is off, then  the card is up and running. Again, you should not remove the card.
***
If the green 'Power' LED is off, and the amber 'Okay to Remove' LED is on, then the card is powered off.  You can remove the card in this state.



Product
Netra CT 410 Server
Netra CT 810 Server


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