Ex500 prtdiag gives wrong FRU part number for onboard Soc+ fcal port

Asset ID:	1-71-1018079.1
Update Date:	2018-05-17
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Solution Type Technical Instruction Sure

Solution 1018079.1 : Ex500 prtdiag gives wrong FRU part number for onboard Soc+ fcal port

Related Items


Sun Enterprise 3500 Server
 Sun Enterprise 5500 Server
 Sun Enterprise 4500 Server
 Sun Enterprise 6500 Server

Related Categories


PLA-Support>Sun Systems>SPARC>Enterprise>SN-SPARC: Exx00

PreviouslyPublishedAs
229391

Description
Running prtdiag gives the wrong FRU part number for the onboard SOC+ fiberchannel ports in sbus slot 13.
The output of prtdiag can mislead engineers and customers into selecting the wrong part number information. Part number appears as 501-3060 which is an SBUS card 1Gigabit/Sec SBus Dual FC Host Adapter (FC100/S) however actual FRU is the IO board with SOC+..

Steps to Follow
Running prtdiag command on an E3500, E4500, E6500 ( Also E3000, E4000, E5000) can mislead one into thinking the fiberchannel SOC+ (socal) is a separate SBUS card.
Sample IO section output from /usr/platform/sun4u/sbin/prtdiag -v

IO Cards

     Bus   Freq
Brd  Type  MHz   Slot        Name                              Model
---  ----  ----  ----------  --------------------------------  ----------------------
1    SBus   25            3  SUNW,hme
1    SBus   25            3  SUNW,fas/sd (block)
1    SBus   25           13  SUNW,socal/sf (scsi-3)            501-3060
3    SBus   25            3  SUNW,hme
3    SBus   25            3  SUNW,fas/sd (block)
3    SBus   25           13  SUNW,socal/sf (scsi-3)            501-3060

The CLUE here is that the slot indicated is slot 13.
An SBUS card can only plug into a slot number 0,1 or 2.

Referencing the Sun System handbook for an E3500 it currently lists the following IO boards that have built in SOC+ ports:

X2611A [S] 501-4266 [F] SBus I/O Board with SOC+
X2612A [S] 501-4883 [F] SBus I/O Board with SOC+
X2622A [S] 501-4884 [F] Graphics I/O Board with SOC+

Conclusion:
Please ensure the correct FRU part is ordered if replacing the socal (SOC+) board.

Also note: When troubleshooting socal or SOC + errors please consider that these are hot plug slots that can contain a GBIC module, Failing GBICS can sometime cause socal errors.

Internal Comments
Bug fix

Bug 4462051 Title: FC-AL SBus module: FRU out of specification
Sun Enterprise 6x00/5x00/4x00/3x00 Systems

SBus+ and Graphics+ I/O Boards Installation Guide

http://sunsolve2.central.sun.com/data/805/805-2704/pdf/805-2704-11.pdf

socal, SOC+, GBIC, 501-3060, SBUS slot 13, offline
Previously Published As
84504

Change History
Date: 2006-03-03
User Name: 25440
Action: Approved
Comment: Publishing.
Version: 3
Date: 2006-03-03
User Name: 25440
Action: Accept
Comment:
Version: 0
Date: 2006-03-03
User Name: 79552
Action: Approved
Comment: Seems to be ready to go. Tks!
Version: 0
Date: 2006-03-03
User Name: 79552
Action: Accept
Comment:
Version: 0
Date: 2006-03-02
User Name: 88597
Action: Approved
Comment: We are often getting misdiagnosis on part numbers for these system still in service life.
Hope this Doc will help CCC and partner engineers.
Version: 0

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