SL3000/SL8500 - How to Reset Passwords on Library

Asset ID:	1-71-1014164.1
Update Date:	2017-05-18
Keywords:

Solution Type Technical Instruction Sure

Solution 1014164.1 : SL3000/SL8500 - How to Reset Passwords on Library

Applies to:

Sun StorageTek SL8500 Modular Library System - Version Not Applicable and later
Sun StorageTek SL3000 Modular Library System - Version Not Applicable and later
All Platforms

Goal

Password no longer works or has been forgotten by user.
How to reset password for OEM Environment
How to reset password for Admin Environment
How to reset password for Service Environment

Solution

Advance Service Password can not be reset in the field. Only OEM, Service, and Admin and op panel passwords can be changed.

For now, the password cannot be reset under admin as it can not log into CLI with admin login after it is activated. Refer to the following Knowledge Entry:

SL500 - Logging Into the CLI With Administrator Password (Doc ID 1017161.1)

Steps to Follow
This function does not work for Advance Service Password, it cannot be reset by the field CSE.

Prerequisites:

- You must be in the CLI port.
- You must have activated a password. This is usually done with a Remote or Service Password.

Password requests can be found at: https://tapesupport.us.oracle.com/Procedures/lib_passwd_form.php

Syntax:

resetPassword
Where user is admin,oem,service, or all

Places the specified login password back to the "needs activated" state. This is used to recover forgotten passwords.

Note:
If the existing password is known one can change the password via SLC. For instance if the customer has a policy to update passwords every 90 days, it could be updated via SLC and the password does not need to be reset.

Attachments

This solution has no attachment