Sun Storage 3510 and 3511 Arrays: How to Resolve SES and PLD Firmware Mismatches

Asset ID:	1-71-1012024.1
Update Date:	2017-10-01
Keywords:

Solution Type Technical Instruction Sure

Solution 1012024.1 : Sun Storage 3510 and 3511 Arrays: How to Resolve SES and PLD Firmware Mismatches

Applies to:

Sun Storage 3511 SATA Array - Version Not Applicable and later
Sun Storage 3510 FC Array - Version Not Applicable and later
All Platforms

Goal

This document describes how to resolve a SES or PLD firmware mismatch for a Sun Storage 3510 or 3511 Array.

SES is the SCSI Enclosure Services processor, which handles enclosure management functions. PLD is the Programmable Logic Device, which is responsible for routing fibre channel traffic within the array. In an array with dual controllers, both controllers must use the same SES and PLD versions to avoid issues.

The example below shows a mismatch (The Rev column shows the SES firmware revision):

sccli> show ses
Ch Id Chassis Vendor Product ID        Rev   PLD   WWPN
-----------------------------------------------------------------------
2 124           SUN     StorEdge 3510F A 1040 A000 204000C0FF000008
3 124           SUN     StorEdge 3510F A 1040 8B00* 204000C0FF000008

* Indicates SES or PLD firmware mismatch.

Solution

SES and PLD firmware must match on controllers, but every controller firmware version also expects specific corresponding firmware versions for each type of firmware. To resolve an SES or PLD firmware mismatch, Oracle recommends upgrading to the latest version of all firmware components like Controller, SES, PLD and also Disk.

To upgrade firmware for the Sun Storage 3510 array, download <Patch 113723-21> and follow the detailed instructions in the patch README.

To upgrade firmware for the Sun Storage 3511 array, download <Patch 113724-12> and follow the detailed instructions in the patch README. Note that the 3511 has several additional firmware components to maintain, as described in the patch README.

The example below shows the output of sccli>show ses command after the upgrading SES and PLD firmware revision to latest:

sccli> show ses
Ch Id Chassis   Vendor/Product ID           Rev PLD WWNN                    WWPN
------------------------------------------------------------------------------------------------------
2 124 001XXX SUN StorEdge 3510F A     1106 1000 204000C0FF000008 214000C0FF000008 Topology: loop(a)
3 124 001XXX SUN StorEdge 3510F A     1106 1000 204000C0FF000008 224000C0FF000008 Topology: loop(b)

In patches 113723-21 and 113724-12, the SES and PLD firmware upgrade requires upgrading controller firmware to version 4.23A.
To upgrade controller firmware from 3.2xx to 4.15x or later, special instructions must be followed which are given in Sun StorEdge 3000 Family RAID Controller Firmware Migration Guide.

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