Sun Storage 3310 and 3320 Arrays: How to Verify SCSI HBA Connnectivity

Asset ID:	1-71-1005314.1
Update Date:	2014-09-26
Keywords:

Solution Type Technical Instruction Sure

Solution 1005314.1 : Sun Storage 3310 and 3320 Arrays: How to Verify SCSI HBA Connnectivity

Applies to:

Sun Storage 3310 Array - Version Not Applicable and later
Sun Storage 3320 SCSI Array - Version Not Applicable and later
All Platforms

Goal

This document presents the steps to verify connectivity between a Sun Storage 3310 or 3320 Array and either the PCI Dual Ultra3 SCSI Adapter or the PCI Dual Ultra3 SCSI Adapter 320.

This document is a subset of <Document 1008191.1> Sun StorageTek 33x0 SCSI Array: Troubleshooting SCSI Devices from the Operating System.

Solution

The steps below will help confirm that the HBA is visible to the OS and the device paths for the HBA have been built.

Step 1: Use the prtpicl command to verify HBA has been recognized.

PCI Dual Ultra3 SCSI Adapter

# prtpicl -v -c scsi | grep ISP10160
:model QLGC,ISP10160
:model QLGC,ISP10160

PCI Dual Ultra3 SCSI Adapter 320

# prtpicl -v -c scsi-2 | grep LSI,1030
:model LSI,1030
:model LSI,1030

If either command returns no output then verify hardware using probe-scsi from the ok prompt and replace card if necessary.

Step 2: Check to see if the module has been loaded into the kernel.

For Solaris 10 systems, the qus and mpt drivers are included by default.

PCI Dual Ultra3 SCSI Adapter

# modinfo | grep qus
29 13dc190 13402 241 1 qus (isp10160 HBA Driver 1.1)

If the qus module is not loaded, refer to <Document 1018123.1> StorEdge[TM] PCI Dual Ultra3 SCSI Host Adapter Requirements.

PCI Dual Ultra3 SCSI Adapter 320

# modinfo | grep mpt
38 102b8fec 28d14 211 1 mpt (MPT HBA Driver v1.7)

If the mpt module is not loaded check for minimum OS and patch requirements.

The minimum operating system is Solaris 8 7/03, Solaris 9 12/03, or Solaris 9 8/03 x86.

Install Solaris 8 mpt driver patch 115275.

Install Solaris 9 kernel patch 118558.

Step 3: Check to make sure we have a device path built for the HBA.

PCI Dual Ultra3 SCSI Adapter

# grep qus /etc/path_to_inst
"/pci@1f,4000/pci@5/scsi@4" 0 "qus"
"/pci@1f,4000/pci@5/scsi@5" 1 "qus"

PCI Dual Ultra3 SCSI Adapter 320

# grep mpt /etc/path_to_inst
"/pci@1f,0/pci@1/scsi@1" 0 "mpt"
"/pci@1f,0/pci@1/scsi@1,1" 1 "mpt"

If the device paths do not show up in either instance then perform a reconfiguration reboot or attempt a devfsadm.

The steps above confirm that the HBA is visible to the OS and the device paths for the HBA have been built.

If there is still a problem return to <Document 1008191.1> Sun StorageTek 33x0 SCSI Array: Troubleshooting SCSI Devices from the Operating System.

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Previously Published As
89038

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