StorEdge 3310, 3320, 3510, 3511: Failed Component Beep Codes

Asset ID:	1-71-1003605.1
Update Date:	2017-06-12
Keywords:

Solution Type Technical Instruction Sure

Solution 1003605.1 : StorEdge 3310, 3320, 3510, 3511: Failed Component Beep Codes

Applies to:

Sun Storage 3310 Array - Version Not Applicable and later
Sun Storage 3510 FC Array - Version Not Applicable and later
Sun Storage 3511 SATA Array - Version Not Applicable and later
Sun Storage 3320 SCSI Array - Version Not Applicable and later
All Platforms

Goal

All Sun StorEdge 3000 Arrays use audible alarms. The alarm will generate a "morse code" beeping pattern. This document identifies all the audible alarms the array can generate.

This information is covered in detail in the Sun StorEdge 3000 Family Installation, Operation, and Service Manual.

Solution

Description
The beep code alarms always begin with the critical component failure alarm and are then followed by the alarms for each failed component. Then the whole sequence repeats.

Steps to Follow
Failed component beep codes.

Failure	Morse Code Letter	Morse Code Sound Pattern
Critical Component Failure or Firmware Mismatch	8 dashes	- - - - - - - -
Power Supply 0 Failure	P0	. - - . - - - - -
Power Supply 1 Failure	P1	. - - . . - - - -
Event Alarm	E	.
Fan Failure	F	. . - .
Voltage Failure	V	. . . -
Temperature Failure	T	-
SES/PLD Firmware Mismatch (1)	R	.-.
Unrecoverable alarm status from RAID controller	SOS	... --- ...
Informational tone status from RAID controller (2)	1 dash, 3 dots, 1 dash	-...-
Non-critical tone status from RAID controller (3)	8 dots	........

1. The SES/PLD error code is for the 3510 and 3511 only.

2. Indicates that an informational event has occurred. Refer to the event log for details.

3. Indicates that a non-critical event has occurred. Refer to the event log for details.

There are three ways to mute the audible alarm. This only mutes the beeper. It does not fix the problem.
- cli (sccli) *mute
- telnet/tip interface *System Functions -> Mute Beeper
- On the array *Push the white audible alarm button (front right corner)

Product
Sun StorageTek 3511 SATA Array
Sun StorageTek 3510 FC Array
Sun StorageTek 3310 SCSI Array
Sun StorageTek 3320 SCSI Array

3310, 3510, 3511, 3320, minnow, beep, codes, error, morse
Previously Published As
80029

Change History
Date: 2009-12-24
User Name: sue.copeland@sun.com
Action: Currency & Update
Date: 2007-06-29
User Name: 7058
Action: Add Comment
Comment: Notes for Normalizaton:
This document is referenced by: 89047
Subset Root path:
80029-->89047-->89034-->89031-->89050
Project: Minnow Normalization
Version: 0
Date: 2005-01-21

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