Private Cloud Appliance running 2.3.2 or lower requires a Software Update to receive certain replacement disk drives

Asset ID:	1-79-2389950.1
Update Date:	2018-05-03
Keywords:

Solution Type Predictive Self-Healing Sure

Solution 2389950.1 : Private Cloud Appliance running 2.3.2 or lower requires a Software Update to receive certain replacement disk drives

Applies to:

Oracle Virtual Compute Appliance X3-2 Hardware - Version All Versions and later
Private Cloud Appliance X5-2 Hardware - Version All Versions and later
Oracle Virtual Compute Appliance X4-2 Hardware - Version All Versions and later
Linux x86-64

Purpose

PCA X5-2 systems require PCA 2.3.3 or higher in order to receive certain replacement CRU drives.

Details

Due to availability, you may receive these CRU replacements on PCA:

PCA X4-2 and X5-2 - CRU 7094126 is replaced by 7350578

7094126 [C] 200GB SAS Solid State Drive Assembly
7350578 [C] 200GB SAS-3 Solid State Drive Assembly

PCA X5-2 - CRU 7097377 is replaced by 7337005

7097377 [C] 1.6TB SAS-3 Solid State Drive Assembly
7337005 [C] 3.2TB SAS3 Solid State Drive Assembly

The integrated ZFS appliance in the PCA X5-2 system rack must have AK 8.7.14 or higher in order to receive these replacement drives.
PCA systems running software lower than AK 8.7.14 will reject the FRU replacement drive because the old software does not support it.

PCA 2.3.3 contains AK 8.7.14.

Obtaining the required AK 8.7.14 software is a two step process.

1. Upgrade PCA management nodes to image 2.3.3. It is highly recommended that a Service Request with Oracle Support be opened, pro-actively, prior to performing the upgrade.

2. Upgrade the internal zfs appliance per section 3.5.2 of the Admin Guide.
Oracle® Private Cloud Appliance Administrator's Guide for Release 2.3
3.5.2 Upgrading the Operating Software on the Oracle ZFS Storage Appliance

References

<NOTE:2315054.1> - Support Strategy for Replacing a 200GB SSD (October 2017) in x86 based systems

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