Oracle Communications LSMS - Voltage Errors Reported On Systems

Asset ID:	1-79-2374281.1
Update Date:	2018-03-15
Keywords:

Solution Type Predictive Self-Healing Sure

Solution 2374281.1 : Oracle Communications LSMS - Voltage Errors Reported On Systems

Related Items


Oracle Communications LSMS
 Oracle Communications EAGLE (Software)

Related Categories


PLA-Support>Sun Systems>CommsGBU>Global Signaling Solutions>SN-SND: Tekelec OS ELAP LSMS

This procedure disables the Voltage check on systems that are receiving erroneous "Server Mainboard Voltage Error" messages.

In this Document

Purpose

Details

Applies to:

Oracle Communications LSMS
Oracle Communications EAGLE (Software) - Version LSMS 13.1 to LSMS 13.3 [Release LSMS 13.0]
Information in this document applies to any platform.

Purpose

This document provides steps to disable the voltage module of syscheck. This will prevent the system from alarming due to the invalid voltage data.

Details

The workaround to suppress the voltage alarm is to disable the voltage syscheck module. To disable this module, the steps are:

1. Login as admusr

2. Disable the voltage syscheck module

$ sudo syscheckAdm --disable hardware voltage

3. Restart syscheck daemon

$ sudo restart syscheck

4. Verify that the voltage syscheck module got disabled

$ sudo syscheck -v hardware voltage

WARNING: Will not run disabled module: voltage 3.07

LOG LOCATION: /var/TKLC/log/syscheck/fail_log

5. Clear any exiting voltage alarm

$ alarmMgr --clear TKSPLATMA16

6. Verify that the alarm is not reported anymore on the GUI and CLI

$ alarmMgr --alarmStatus

Perform these steps on both (A and B) servers.

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