StorageTek SL4000 Modular Library System
 

PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: SL4000 Library
 

In this Document

Purpose

Details

Enhancements and Fixes from version 1.0.0.64.26569:

Known Issues:

Importing or Exporting of the SL4000 library configuration:

To acquire the latest SL4000 firmware:

Applies to:

Purpose

This document provides a description of the SL4000 version 1.0.0.65.27052 firmware and how to acquire it.

This is the recommended firmware level at the time of the SL4000 product release, as of August 2017.

Details

The following is a listing of enhancements, fixes and known issues with version 1.0.0.65.27052 firmware.

Enhancements and Fixes from version 1.0.0.64.26569:

• Legacy Drive Tray installation no longer needs special handling
• Multiple tape drive trays can be removed and inserted at once.
• LOC and LOH replacement issues have been addresses
• FC Ports can now be reset
• Job descriptions for jobs that involve tape drives now include the drive name.
• Telemetry data is collected at 15 minute intervals for all devices.
• Users are immediately invalidated when deleted.
• Robot resets have been modified to work reliably and to avoid collisions when a robot is reset while moving.
• Base Card Cage Fan Assembly failure handling modified to avoid redundant faults being reported.
• Performance of diagnostic tests that do cartridge movements has been improved to avoid the moves slowing down the longer the diagnostic runs.
• LC now creates correct system report for communication errors with PICs
• Include op-panel time zone offset in log bundles
• GUI now correctly returns error on offline robot request while robot active
• Corrected GUI Error when requesting properties about a drive that is removed
• LTO8 drives are now supported

Known Issues:

• The online/offline function (upper right corner in GUI) takes effect immediately, but the button takes about 30 seconds to update.
• After firmware upgrade the operator panel time zone (library time zone) is reset to UTC.
• Avoid using any addresses in the range 192.168.0.0/11 for any external interface.
• Do not remove an installed drive array assemble.
• Do not remove an installed CAP.
• If a CAP is offline when a partition is edited, the partition can be left offline after the edit is completed. Manually bring the partition back online in the GUI.
• Be sure that all CAPs, both rotary and access module, have all magazines installed. Missing CAP magazines can result in incorrect SCSI element IDs, causing problems for applications.
• LKM encryption card is not supported.
• Remaining usage counts for imported cleaning cartridge will be incorrect until the tape has been mounted in a drive.
• Do not start a second cleaning/diagnostic export/import operation using a CAP that is already in use for this operation. Doing so will result in the GUI showing an incorrect state for the CAP. Use the reset function in the CAP screen to clear this condition.  
  
  • Issues with device removal and replacement:
    • When removing a device, wait at least five seconds before re-inserting the same or a replacement device.
    • Only one storage device may be removed and replaced at a time.
    • OK LED on the DC converter is always lit.
    • OK LED on the storage device reflects disk activity.
    • Root switch is not hot swappable. The library must be power cycled if a root switch fails or is removed.
    • After a device is removed, wait at least five seconds before inserting a device into the slot where the device was removed from.
    • If one of the two robots in a dual robot library is removed via an access module the removed robot will still appear in the GUI. A library restart is required to clear this condition.
    • Failure or removal of a drive switch will result in unnecessary faults being created for all drives in that module, in addition to the fault for the drive switch.
  • Issues with diagnostic tests:
    • Customer acceptance diagnostic test requires a minimum of eight cartridges in the library.
    • MoveToAllCells diagnostic test can hang when moving to or from a system cell. A library restart is required to clear this condition.
    • Maximum time limit for diagnostics should be less than 1000 minutes.
    • Do not run these diagnostics: robotMove, robotMoveToLocation, robotMoveToTachCount, and robotSweep. These diagnostics are intended for service use only and move robot mechanisms in ways that can damage the robot if used incorrectly.
• Access module limitations:
  • Opening both access modules for service or as CAPs while moves are active may result in the moves stalling. Open access modules one at a time.
  • After opening an access module door, wait at least five seconds before closing it.
  • After closing an access module door, wait at least five seconds before turning the service request key or pressing the CAP button.
  • If an access module ends up in an inconsistent state (e.g., GUI shows access module is closed but the safety door is down), use the reset function in the CAP screen to return the access module to a good state.
  • After opening an access module using the service request key, do not turn the service key off while the access module door is open. Doing this will result in the library ignoring subsequent key turns and the library will not close the access module. Use the reset function in the CAPs screen to clear this condition, after closing the access module door and turning the key to the off position.

Importing or Exporting of the SL4000 library configuration:

Import/Export Configuration: A reboot of the library is automatically initiated when a user accepts the file's configuration, and cannot be skipped. If now is not a good time for a reboot, then importing a configuration should be avoided until it is an acceptable time (do not click accepted until ready for reboot).

• The Import/Export file is XML, and is human-readable. However, the file cannot be modified by hand in an attempt to change the configuration. Any manual modifications to the export file will make it not importable.
• Exported configuration files can only be applied to a library with the exact same hardware configuration as the export. That means same number, type, and ordering of modules, same number and locations of drive assemblies, and same number and locations of CAPs. So, it can be used to restore the configuration of an existing library, or clone a configuration to an identical library. Attempting to import a file to a library with a different configuration will result in an error.
• Passphrases will be encrypted and exported for SNMP and OSCI users. If they are imported back to the same library, the passwords will be restored. If they are imported to a different library, the passwords will be randomized. The system administrator must then go to the respective Notifications pages and reset the passwords.

To acquire the latest SL4000 firmware:

• Log into My Oracle Support (MOS) and choose the "Patches & Updates" tab near the top of the screen.
• In the 'Patch Search' section, select 'Product or Family (Advanced)' found in the middle of the 'Patch Search' section.
• In the 'Product' box, type "SL4000" and choose "StorageTek SL4000 Modular Library System"
• In the 'Release' box, click the pulldown arrow and choose "Tape Library SL4000 1.0.0.65.27052"
• Then click on the 'Search' button, which will jump to a new screen showing your choice.
• Click on the Patch Name '26667335', which will jump again to a new screen.
• Click on 'Download' to download the Patch 26667335: Tape Library SL4000 1.0.0.65.27052

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