M12-defect_software - XCP software is diagnosed as faulty

Asset ID:	1-79-2219042.1
Update Date:	2017-10-17
Keywords:

Solution Type Predictive Self-Healing Sure

Solution 2219042.1 : M12-defect_software - XCP software is diagnosed as faulty

Applies to:

Fujitsu SPARC M12-2
Fujitsu SPARC M12-2S
Fujitsu SPARC M12-1
SPARC

Purpose

Provide additional information for message ID: M12-defect_software

Fujitsu fault codes:

01A71000, 01AB0240, 01AB0280, 01AB0340, 01AB0380

Details

Type

: Software Fault; defect_software

Severity

: Major

Description

: The XCP software is diagnosed as faulty due to a process being canceled or an undefined event is detected.

Automated Response

: No immediate action is taken.

Impact

: Nothing is deconfigured.

Indicted Software or Hardware

The XCP firmware is suspected to be defective. There is also a small probability that the hardware is faulty and causing the process to go down or dump core.

Suggested Action for System Administrator

: Refer to the following document for the latest procedures for displaying event content in preparation for submitting a service request and applying any post-repair actions that may be required.

PSH Procedural Article for Fujitsu M10 Diagnosis (Doc ID 1525156.1)

Attachments

This solution has no attachment