M12-madm.io.fe - MADM software running on the domain has detected an IO problem

Asset ID:	1-79-2219018.1
Update Date:	2017-10-17
Keywords:

Solution Type Predictive Self-Healing Sure

Solution 2219018.1 : M12-madm.io.fe - MADM software running on the domain has detected an IO problem

Applies to:

Fujitsu SPARC M12-2
Fujitsu SPARC M12-2S
Fujitsu SPARC M12-1
SPARC

Purpose

Provide additional information for message ID: M12-madm.io.fe

Fujitsu fault codes:

09010FFF

Details

Type

: Hardware Fault; madm.io.fe

Severity

: Major

Description

Machine Administration Software (MADM) running on the domain has detected an IO problem.

This is a fatal error, and the domain will deconfigure the IO device in question.

If the IO problem is related to a specific PCI card, the PCI card is identified.

If the IO problem is not related to a PCI card, then the problem is due to a built-in GbE controller, a built-in USB controller, or built-in hard disk drives - however,the precise device that caused the problem is not identified on the XSCF.

The precise details about the problem can be found by running the showlogs CLI on the XSCF and looking at the madm-related log.

Automated Response

: No immediate action is taken. The platform administrator should use the output of the showlogs command to determine if a service action is necessary.

Impact

: Nothing is deconfigured on the XSCF. However, the domain software will deconfigure the device from the perspective of this domain

Indicted Hardware

If the IO problem is related to a PCI card, then the PCI card is the only suspect.

If the IO problem is related to a built-in IO device, the entire chassis is put on the suspect list. Any suspects are not marked for replacement, since any marking of resources as faulty is performed on the domain.

Suggested Action for System Administrator

: The recommended service action for this event is to schedule replacement of the affected component(s) at the earliest possible convenience. Although the hardware may be functioning, it is not intended nor recommended that the faulted component(s) remain in the system for a prolonged period of time.

Refer to the following document for the latest procedures for displaying event content in preparation for submitting a service request and applying any post-repair actions that may be required.

PSH Procedural Article for Fujitsu M10 Diagnosis (Doc ID 1525156.1)

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