M12-io.domain.fma - FMA running on a domain detects a PCI Express-related failure, and forwards information to XSCF

Asset ID:	1-79-2218458.1
Update Date:	2017-08-14
Keywords:

Solution Type Predictive Self-Healing Sure

Solution 2218458.1 : M12-io.domain.fma - FMA running on a domain detects a PCI Express-related failure, and forwards information to XSCF

Applies to:

Fujitsu SPARC M12-2
Fujitsu SPARC M12-2S
Fujitsu SPARC M12-1
SPARC

Purpose

Provide additional information for message ID: M12-io.domain.fma

Fujitsu fault codes:

12BB0000, 12BB0001

Details

Type

: Hardware Fault; io.domain.fma

Severity

: Minor

Description

: FMA running on a domain detects a PCI Express-related failure, and forwards information to XSCF.

Automated Response

: No immediate action is taken by XSCF. Domain software will take appropriate action.

Impact

: Nothing is deconfigured by XSCF.

Indicted Hardware

FMA running on the domain will analyze suspects accordingly.

Example fault as seen on XSCF, truncated showlogs -V error output:

Date: Sep 17 00:58:34 PDT 2013
    Code: 40000000-009aff009aff00a301-12bb00000000000000000000
    Status: Warning                Occurred: Sep 17 00:58:28.532 PDT 2013
    FRU: /BB#0/PCI#0,/BB#0/CMUL
    Msg: PCI access error
    Diagnostic Code:
        00000000 00000000 0000
        00000000 00000000 0000
        00000100 00000000 0000
        10772532 10770171 00000000 00000000
        00000000 00000000 0000
    Diagnostic Messages
        PCI-CARD VPD_PN:
            QLE2562
        IO-FaultReport:
        TIME                 UUID
        Sep 17 00:58:26      7375b8de-64dd-cb1a-b9d6-e2e6e19b6bdd
        MSG-ID
        PCIEX-8000-V2

An SNMP fault trap will be generated as a result of the above domain-detected error.

Before replacing any components please verify the SERD issue is not part of the problem 1617956.1

Please replace the components noted on the XSCF. The domain FMA does not always get the correct component. See Bug 20547720.

Suggested Action for System Administrator

Before scheduling any component replacements please check to make sure the system is using the dynamic PCIe SERD.

The minimum supported S11 ( SRU11.1.21.4.1 ) has the fix installed.

Solaris 10 SPARC : SunPatch 149279-03

The recommended service action for this event is to schedule replacement of the affected component (listed in the XSCF error log) at the earliest possible convenience. Although the hardware may be functioning, it is not intended nor recommended that the faulted component(s) remain in the system for a prolonged period of time.

Refer to the following document for the latest procedures for displaying event content in preparation for submitting a service request and applying any post-repair actions that may be required.

PSH Procedural Article for Fujitsu M10 Diagnosis (Doc ID 1525156.1)

Attachments

This solution has no attachment