| Asset ID: |
1-79-2018041.1 |
| Update Date: | 2017-07-17 |
| Keywords: | |
Solution Type
Predictive Self-Healing Sure
Solution
2018041.1
:
FS System: Detailed Description of the Contents in the Call-Home Log Bundle
| Related Items |
- Oracle FS1-2 Flash Storage System
|
| Related Categories |
- PLA-Support>Sun Systems>DISK>Flash Storage>SN-EStor: FSx
|
In this Document
Applies to:
Oracle FS1-2 Flash Storage System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.
Purpose
This document lists the content of the Call-Home log bundle sent by an FS System when the Automatic Service Request (ASR) feature is enabled.
Important: Pursuant to Oracle security requirements, collected and transferred logs do not contain any customer data. Information that is collected and transferred is limited to technical diagnostic data and used for technical support purposes only.
Scope
Details
| Category |
Description |
|
System Summary Information
|
- Detailed System State
- Storage Usage Summary
- Administrative Actions
- Running Tasks
|
|
System Configuration
|
- Security Settings
- iSCSI Settings
- Volume Groups
- SAN Configuration including information on all SLUNs, their VLUNs, associated Geomaps and Extents
- NAS Configuration, including information on all File Systems, their VLUNs, associated Geomaps and Extents
- Disk Replication Configuration including information on all associations
- Interconnect Topology Information
- SAN mapping/masking
|
|
Software Inventory
|
- Pilot OS
- Pilot Software
- Controller PROM
- Controller Software
- Enclosure/RAID Firmware
- Hard Disk Drive Firmware
|
|
Hardware Inventory
|
- Pilots
- Controllers
- Enclosures (JBODs)
|
|
Diagnostics
|
- System Event log
- Pilot Logs
- Storage Management services logs
- WebCLI log – this is created whenever WebCLI calls are made.
- ReST log – This is created whenever ReST calls are made
- CLI log -- This is created from a given user’s workstation. They can upload the CLI log to the Pilot and request that it be included in the Call Home bundle
- CRON log
- HTTPD Error log
- Messages (base OS) log
- RSyncd log
- Core Dumps
- SNMPD log
- POST Results log
- Hardware Compatibility Xml
- NTP log
- All logs from scripts performing/monitoring HA (High Availability) or EC (Engineering Change) functions.
- COD (Configuration On Disk) binary dump
- Controller TDS (Trace Debug Services) Logs
- Live TDS Logs
- Accumulated TDS Logs
- Console Logs
- Enclosure TDS/RAID Logs
|
|
Performance
|
|
References
<NOTE:1943289.1> - FS System: How to Attach a Manual Log Bundle to an Existing MOS Service Request
Attachments
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