| Issue | Issue Number | Status | Document | CR/SR | Resolution/Details | Updated |
|---|
|
Replacement motherboards may arrive damaged, caps on edge maybe damaged or torn off
|
7 |
Open |
|
|
Problem is being resolved within operations, new packaging being designed
|
Feb-2018 |
|
On-board Ethernet ports may fail suddenly
|
6 |
Closed |
|
20828941 |
With no warning the on-board ethernet ports may stop functioning. The root cause is that the SEEPROM which holds the Fortville firmware has been corrupt to the point the on-board network ports disappear.
Resolution: Replace Motherboard
|
Jul-2015 |
|
The NX5-2 service manual does not include the instructions or diagrams needed to support the NVMe disks, NVMe cables or the PCIe Switch Card
|
5 |
Closed |
Mos Doc ID's |
21187129 |
Individual MOS docs for service of these components have been written:
NVMe Disk Service: (TBA)
NVMe Disk Cables: (TBA)
PCI Switch card: 2019152.1
|
Jan-2016 |
|
The NX5-2 service manual does not include the instructions or diagrams needed to support the 12Gbps SAS3 Internal RAID HBA Card, Remote Super Capacitor for this HBA or the Super Capacitor Cable
|
4 |
Closed |
Mos Doc ID's |
21170752 |
Individual MOS docs for service of these components have been written:
8-Port 12Gbps SAS3 Internal RAID HBA Card Replacement: 2019163.1
13.5V 6.4F Super Capacitor Replacement: (TBA)
Super Capacitor Cable Replacement: (TBA)
|
Jan-2016 |
|
Oracle Linux 6.6 will be supported with a special build that includes the Fortville i40 E Driver
|
3 |
Closed |
Mos Doc ID |
21093546
|
Link to be provided to the location of the ISO image of the special release
NX5-2 Linux ISO Image
|
Dec-2015 |
| OVM 3.3.2 will be supported with a special build that includes the Fortville i40e driver. |
2 |
Closed |
MOS Doc ID |
20593424 |
A SR is needed to obtain this image.
Customers should use OVM 3.3.3, available as of 29-Jul-2015
NX5-2 OVM 3.3.2 ISO Image
sha1 Checksum
sha256 Checksum
|
Jul-2015 |
| On reboot a system with no NVMe disks will report an error for unsupportted NVMe device |
1 |
Closed |
|
19317092 |
2014-07-29/21:29:27 c853a2e4-adee-eb57-83a6-9eb42afa6182 ---
timestamp ereports
2014-07-29/21:29:22
ereport.chassis.config.drive.nvme-unsupported@/sys/dbp/hdd4
fault = fault.chassis.config.drive.nvme-unsupported@/SYS/DBP/HDD4
certainty = 100.0 %
FRU = /SYS/DBP/HDD4
ASRU = /SYS/DBP/HDD4
resource = /SYS/DBP/HDD4
_list_sz = 1
_list_idx = 0
_diagnosis_engine_version = 1.0
_diagnosis_engine_name = fdd
system_serial_number = 489089M+14206N000P
system_part_number = 7082502
system_name = NX5-2
system_manufacturer = Oracle Corporation
chassis_serial_number = 489089M+14206N0029
chassis_part_number = 7082502
chassis_name = Netra Server X5-2
chassis_manufacturer = Oracle Corporation
system_component_serial_number = 489089M+14206N0029
system_component_part_number = 7082502
system_component_name = Netra Server X5-2
system_component_manufacturer = Oracle Corporation
[skipped fruid update]
|
Oct-2015 |
| Old Issue Synopsis |
# |
Closed |
MOS Doc ID |
CR_Number |
Explaination of issue - workaround instructions
|
SAMPLE |
