| Asset ID: |
1-79-1985614.1 |
| Update Date: | 2017-10-13 |
| Keywords: | |
Solution Type
Predictive Self-Healing Sure
Solution
1985614.1
:
Oracle EXALOGIC Current Product Issues X5-2 / X6-2
| Related Items |
- Exalogic Elastic Cloud X5-2 Eighth Rack
- Exalogic Elastic Cloud X5-2 Hardware
- Exalogic Elastic Cloud X5-2 Quarter Rack
- Exalogic Elastic Cloud X5-2 Full Rack
- Exalogic Elastic Cloud X5-2 Half Rack
|
| Related Categories |
- PLA-Support>Sun Systems>x86>Engineered Systems HW>SN-x64: EXALOGIC
|
Oracle Confidential PARTNER - Available to partners (SUN).
Reason: distro
Applies to:
Exalogic Elastic Cloud X5-2 Hardware
Exalogic Elastic Cloud X5-2 Full Rack
Exalogic Elastic Cloud X5-2 Half Rack
Exalogic Elastic Cloud X5-2 Eighth Rack
Exalogic Elastic Cloud X5-2 Quarter Rack
Information in this document applies to any platform.
Purpose
This document contains the EXALOGIC X5-2 /X6-2 Product Issues.
Details
X5-2 Hardware Issues:
| Issue | Issue
Number | Status | Document | CR/SR | Resolution | Updated |
|---|
The first 20 racks or so of Exalogic X5 shipped with uprev firmware on the Aspen RAID card.
This may cause an error when running checkhwnfwprofile on the compute nodes.
This can be igrnored as the card works properly with either firmware version
|
1 |
OPEN |
|
|
The mismatch error can be ignored as the Aspen RAID Card will function properly with either firmware on board.
The list of serial numbers will be attached to this issue when they are available.
The First few racks [20] have shipped with: FW Package = 24.3.0-0073
New orders as of March 1, 2015 will ship with: FW Package = 24.3.0-0063 |
March 1, 2015
|
| X5-2 and X5-2L front disk backplanes lose all disks |
2 |
OPEN |
|
21916073 |
If you're seeing this issue the drives will be invisible to the RAID HBA. Ongoing review. |
Feb 10 2016 |
Exachk reports failed raid batteries within Solaris due to missing MegaCli and StorCli
Status on eldc01elcn01:
FAIL => RAID battery level is low.
DATA FROM ELDC01ELCN01 - RAID BATTERY LEVEL
# OS Type : SunOS
# /opt/MegaRAID/MegaCli -AdpBbuCmd -a0 #
ERROR:Could not detect controller.
Failed to get ControllerId List.
Failed to get CpController object.
Exit Code: 0x01
/opt/MegaRAID/MegaCli command failed.
|
3 |
Open |
|
20745068 |
Engineerng is looking into adding the storcli .pkg in the next PSU release.
Workaround;
How to download and install the management SW and tool for 8-Port 12Gbps SAS-3 RAID HBA (Aspen-INT) (Doc ID 2106540.1)
After installing the storcli .pkg, you can check the raid battery status with the following:
/opt/MegaRAID/CLI/storcli /c0/cv show all
Update 7/11/2016 - Storcli package is now included with
2.0.6.2.160719 EL PSU
|
May, 2016 |
X86 and X5 Engineered Systems (X5-2 or X5-2L) may see 8-slot disk backplane failures.
|
4 |
Open |
|
|
May see all disks or a few disks offline, for full details see KM note 2097145.1
|
|
X5-2 Software Issues:
| Issue | Issue
Number | Status | Document | CR/SR | Resolution | Updated |
|---|
| ZFS ILOM SP console with "shell: Maximum number of sessions exhausted" error - EMOC version 12.1.4.2507 |
1 |
CLOSED |
|
22022422
21383988
|
Upgrade to 2016_Jan_PSU |
2/19/2016 |
| Lots of systems seeing SPX86A-8004-TG and SPX86A-8002-RK FMA faults with no clear failure cause. |
2
|
OPEN |
|
21647754
22709532
22665076
|
ASR team logged this bug due to many many cases being opened for these two fault codes, with no clear indicator of which component is bad, if any. This bug was logged to dig deeper to find out what is going on.
If you have a case with either of these errors (SPX86A-8004-TG or SPX86A-8002-RK) logged, please attach to the bug and upload the snapshot for analysis of what the true fault is. Engineers need to upload the snapshots so we can properly diagnose these cases going forward. Just clearing the fault and ignoring is not the correct course of action, nor guessing at the cause and replacing random parts.
If there are any questions please contact Mick Tabor.
Engineering is working on FMA diagnostic reporting enhancements under bug #22709532. Until enhancements are released continue to attach to bug #21647754 for assistance.
|
1/4/2017
|
X6-2 Hardware Issues:
X6-2 Software Issues:
References
<NOTE:1360006.1> - Oracle Exalogic Product Page X2-2 , X3-2, X4-2, X5-2, X6-2 (2017)
<NOTE:1360024.1> - Exalogic Knowledge
<NOTE:1432636.1> - Sun EXALOGIC X2-2 , X3-2 , X4-2 Current Product Patches & Firmware
<NOTE:1330254.1> - X86 Product Home
<NOTE:1360304.1> - Exalogic Documentation
<NOTE:1360008.1> - Exalogic Training
Attachments
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