Fujitsu M10-1/M10-4/M10-4S Customer Actions: All PPARs Down

Asset ID:	1-79-1629165.1
Update Date:	2014-08-04
Keywords:

Solution Type Predictive Self-Healing Sure

Solution 1629165.1 : Fujitsu M10-1/M10-4/M10-4S Customer Actions: All PPARs Down

Applies to:

Fujitsu M10-1 - Version All Versions and later
Fujitsu M10-4 - Version All Versions and later
Fujitsu M10-4S - Version All Versions and later
Information in this document applies to any platform.

Purpose

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This document provides the actions to be done by the Customer before and after the Field Engineer service action.

Details

TSC engineers:

please copy/paste the following text into a public note of the Service Request

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Dear Customer,

As per our conversation, below you will find the actions you need to take prior to and after the Oracle Field Engineer service action.

We are providing the link to Knowledge that may help you to complete the required steps.
The docs are not tied to your specific environment but are meant to provide general guidance on the type of actions required.

Prior to Field Engineer service action:
Note – A data backup is not a prerequisite but is a wise precaution.

    Shutdown the domain(s) and poweroff ppar(s)
    Poweroff the entire platform

Following the Field Engineer service action:

    Poweron the platform
    Boot the ppar(s) and start the domains

For more information about shutdown, startup, power on, or power off of your domains and platform see:    Chapter 5 of the Fujitsu M10/SPARC M10 Systems Service Manual http://docs.oracle.com/cd/E38160_01/index.html

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