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Asset ID: 1-79-1626274.1
Update Date:2014-05-30
Keywords:

Solution Type  Predictive Self-Healing Sure

Solution  1626274.1 :   Sun Netra X4270 Symptoms and Solutions  


Related Items
  • Sun Netra X4270 Server
  •  
Related Categories
  • PLA-Support>Sun Systems>x86>Server>SN-x64: SERVER 64bit
  •  




In this Document
Purpose
Details
References


Applies to:

Sun Netra X4270 Server - Version All Versions and later
Information in this document applies to any platform.

Purpose

This document outlines the top non-hardware issues our customers encounter on the Sun Netra X4270 Server, with the firmware version which fixes that issue or the workaround


These issues are outlined in more detail on the internal Sun Netra X4270 Server Current Product Issues <Document: 1362253.1> page

Details

Documentation NetraX4270 Patches&Firmware NetraX4270  My Oracle Support Community (MOSC) Sun x86 Systems Oracle System Handbook NetraX4270

 

SymptomDetailsResolution/Workaround
HOST_LAST_POWER_STATE feature not working in ILOM 

Following ILOM policy does not work

-> set /SP/policy HOST_LAST_POWER_STATE=enabled

Issue fixed in firmware version SW1.1 

Resolution: Update ILOM/BIOS firmware to latest version.

Server does not boot and service(Amber) LED lit.

 ILOM event log may show below error

Memory : BIOS : Configuration Error : MRC error Major 0xE8

ILOM FMA may show below error report 

fault.memory.intel.dimm.none

Workaround: Cold reboot server [Power off server -> Remove all power cables from server -> Wait 5 mins -> Re-insert power cables -> Start server]

Issue fixed in system firmware release SW1.2.1.

Resolution: Update ILOM/BIOS firmware to latest version.


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