Sun Fire X4640 Symptoms and Solutions

Asset ID:	1-79-1626214.1
Update Date:	2014-05-30
Keywords:

Solution Type Predictive Self-Healing Sure

Solution 1626214.1 : Sun Fire X4640 Symptoms and Solutions

Applies to:

Sun Fire X4640 Server - Version All Versions and later
Information in this document applies to any platform.

Purpose

This document outlines the top non-hardware issues our customers encounter on the Sun Fire X4640 Server, with the firmware version which fixes that issue or the workaround

These issues are outlined in more detail on the internal Sun Fire X4640 Server Current Product Issues <Document: 1369917.1> page

Details

Documentation X4640 Patches&Firmware X4640 My Oracle Support Community (MOSC) Sun x86 Systems Oracle System Handbook X4640

Symptom	Details	Resolution/Workaround
Server hangs while booting.	Event Logs will show following messages and if no further output, then this is ILOM issue 5 \| 11/18/2009 \| 05:32:48 \| System Boot Initiated #0x01 \| Initiated by power up \| Asserted 6 \| 11/18/2009 \| 05:32:53 \| Processor \| Presence detected \| Asserted \| OEM Data-2 0x08 OEM Data-3 0x08 7 \| 11/18/2009 \| 05:32:53 \| System ACPI Power State #0x0f \| S0/G0: working \| Asserted	Issue fixed in ILOM release SW 1.1 Resolution: Update ILOM/BIOS firmware to latest version.
Server hangs while booting.	Server will hang with similar video output in console Press F2 to run Setup (CTRL+E on Remote Keyboard) DEBD Press F8 for BBS POPUP (CTRL+P on Remote Keyboard) Press F12 to boot from the network (CTRL+N on Remote Keyboard) 39595MB OK 8639	Work Around: Reboot server(may need 2 or 3 reboots) Issue fixed in ILOM release SW 1.1 Resolution: Update ILOM/BIOS firmware to latest version.

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