Sun Fire 3800, 4800, 4810, 6800, E4900, E6900 Customer Actions: Multiple Domain Down

Asset ID:	1-79-1625790.1
Update Date:	2017-10-18
Keywords:

Solution Type Predictive Self-Healing Sure

Solution 1625790.1 : Sun Fire 3800, 4800, 4810, 6800, E4900, E6900 Customer Actions: Multiple Domain Down

Applies to:

Sun Fire 3800 Server - Version All Versions to All Versions [Release All Releases]
Sun Fire E4900 Server - Version All Versions to All Versions [Release All Releases]
Sun Fire 4800 Server - Version All Versions to All Versions [Release All Releases]
Sun Fire 6800 Server - Version All Versions to All Versions [Release All Releases]
Sun Fire E6900 Server - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Purpose

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This document provides the actions to be done by the Customer before and after the Field Engineer service action.

Details

TSC engineers:

please copy/paste the following text into a public note of the Service Request

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Dear Customer,

As per our conversation,
below you will find the actions you need to take prior to and after the Oracle Field Engineer service action.

We are providing the link to Knowledge that may help you to complete the required steps.
The docs are not tied to your specific environment but are meant to provide general guidance on the type of actions required.

Priory to Field Engineer service actions:
Note – A data backup is not a prerequisite but is a wise precaution.

    Shutdown the domains.
    This applies to all the domain involved in this FRU replacement as discussed

Following the Field Engineer service actions:

    Boot the domains
    This applies to all the domain involved in this FRU replacement as discussed

For help in performing the listed steps see:

System Admin Guides and System Service Manuals located at 
Netra 1280:                 http://docs.oracle.com/cd/E19102-01/n1280.srvr/index.html
Netra 1290:                 http://docs.oracle.com/cd/E19102-01/n1290.srvr/index.html
SF3800/4800/4810/6800:      http://docs.oracle.com/cd/E19095-01/sf3800.srvr/index.html
E2900:                      http://docs.oracle.com/cd/E19095-01/sfe2900.srvr/index.html
E4900/6900:                 http://docs.oracle.com/cd/E19095-01/sfe6900.srvr/index.html

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Attachments

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